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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38685 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 228 Showing 4,541-4,560 of 38,685 reviews
  • Pros mentioned:
    Installation, Professionalism

    Rated 5 out of 5 stars

    They installed my TV on the wall, it was great ser

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were speedy, professional, and knew what they were doing to make the job look great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV removal and new Install.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were very polite and professional and made surety tv was installed to the height we wanted it and made sure it worked. They showed us some new functions on the tv and remote and made sure we were ok with it before they left. They took old tv out side for us and cleaned up completely after themselves.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Knowledge

    Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time, notified me when on the way. Professional install team, cleaned up after themselves. Very knowledgeable.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Installed 3 TV’s

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did a fantastic job. Set up everything without any problems. One tv had to have special installation and the second two men did a fantastic job. Our sales person Shoaib was fantastic.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The geek squad is amazing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a little mixup with the scheduling the gentleman that came over to finish the job we’re both excellent flight. They did forget hook up my phone, but I guess I’ll have to have them out again.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism, Tv mounting

    Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very pleased with the mounting. They did a perfect job and were very professional. They were very neat and friendly.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek gods

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did an excellent job and worked hard to ensure we were happy with the results

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    easy to install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great tv , clear and vivid picture, got a 85 inch really enjoying it

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    great service

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents that came did a great job installing the TV using my existing mount. They even recommended lowering my mount a bit and took care of it for me even though they could have just put up my new tv as is and gotten the job done quicker. I really appreciated that. They cleaned up the work area thoroughly. They showed me how to work everything and followed up with me a few days later to make sure everything was working well.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism, Tv mounting

    Rated 4 out of 5 stars

    Bang for the buck

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys was really professional and was on time. They also sold me a better quality tv mount for the same price

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad tv installer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two technician who installed my tv did a fantastic job efficient and knowledgeable of the skills to get the job done

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stunning

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this TV as a gift for myself in my new home. The TV is worth every penny. The picture is rich and full of color, with stunning high definition. The TV is surprisingly light, so it mounted on the wall without any problem. You will not regret purchasing this TV, its a show stopper.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV and Ring Device Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chris and his assistant Marco did an excellent job setting up my tv's and ring devices. They were extremely polite, professional, thorough and clean. I would highly recommend this crew to anyone.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installed our TV very quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Agents mounted the tv and set it all up . Very satisfied ! Thanks Geek Squad Five Stars !

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Steven our installer was the BEST!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Steven who put up our tv was awesome and I think he deserves a raise. I would hire him in a heartbeat because of his kindness, quickness, and his stellar customer service. You need to let him train all your staff. He's awesome

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Professional Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you ever had doubts about buying the Premium TV Mounting service, stop second guessing yourself and buy this service. You will not regret it! The Geek Squad Agents, Cameron and Lucas, who performed our service were absolutely professional. They came, they saw and they installed. Their suggestions and professional expertise were spot on. Having these two professionals do the installation saved me a lot of grief and frustration. They were worth every penny spent!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PERFECT INSTALLATION! HIGHLY RECOMMEND.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My technician Jason was fabulous. He took time to mount my new TV and install the apps necessary for me to view the TV choices available to me. He was methodical and as for me, he was particular in doing his best to hide cables, etc. He was patient and thoughtful. You have a wonderful employee in Jason.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Knowledge

    Rated 5 out of 5 stars

    Well done Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys did an excellent job. Tim was very knowledgeable and thorough in his work.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad rocks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy's geek squad is pretty awesome. 2 People arrived to set up our new television. They were respectful and had our TV up and running pretty quickly. This is why we use Best Buy, because of the personal connection and ease of mind with our new television.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad is worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad geeks were great in setting up my wall mounted tv & the sound bar I bought for it. Unfortunately they didn't mount a speaker in a wall not fully setting up the sound bar to my tv. I'm having difficulty hooking up wires with speaker due to loss of manual dexterity in my hands. It's very frustrating because I used to set up stereos with no trouble in the past. Still though, what they did was great.

    I would recommend this to a friend
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