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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38685 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 229 Showing 4,561-4,580 of 38,685 reviews
  • Rated 5 out of 5 stars

    Geek squad did a good job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv mounted on wall looks great. The two techs that installed it were very friendly and helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad installed my TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed my TV, connected all my devices, and taught me how to use it.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Highly recommend Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew who came out were awesome. They were knowledgeable and detail oriented. Answered all of my questions and took their time doing the job. Made sure I was totally satisfied before they left.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Tv mounting

    Rated 3 out of 5 stars

    Sometimes is better than others...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took a couple of visits and an exchange of TV mount. At the end, they were able to do the job. The advantage is that you buy the TV and the Mount and they do the deliveries and have other people do the installation. Some times you get lucky and get a real nice installer who helps with any unexpected incident, others not.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install of frame tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very impressed with the installation of my frame tv. The 3 gentlemen were very professional with the install process.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service technician came to my home today and was able to mount my 2 TV's to the wall. The one in the living was a real challenge due to 2 X 4 conflict inside the wall. Al was very kind and professional.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very awesome Service and was set up quickly . Thanks Geek Squad.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    2 Amazing Geek Squad techs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They mounted my TV perfectly. They helped me out a line it well in my room. My only that they set up all the updates and hooked it up to all the programs for me. Then they walked me through all the new features of the TV and the remote. They were extremely nice and extremely helpful. I hope to get the same 2 agents each time i need assistance.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad mounted my tv quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The young man was all by himself, he mounted 2 two 65 inch flat screen tvs with ease. I always thought they sent out two people to install tvs. He was polite and informative. He let me know about the time frame I had to change my tv from its location.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad Installed My TV with Perfect Care!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad agents did a great job installing the TV. First, they communicated well regarding the time of their arrival. And, they arrived on time! They set up the TV exactly as I wanted. They also pointed out a number of factors that I hadn't considered, but which were important and helpful. They also explained the use of the TV after they set it up. And they were great conversationalists!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad showed up and showed out!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad agents were great! Polite, professional and fast. The TV was mounted to the wall perfectly and hooked up to all the devices and assured they all worked properly and in concert with one another. The picture on this TV is stunning. We are very happy with this purchase!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    86 INCH LG NANO

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team that mounted our TVs were AWESOME! The TV has great features. The picture is pretty good. The only thing I have not figured out is how to watch older basketball games. The quality of the basketball games are poor and grainy. When I play one of the games from Amazon on a smaller TV you can make out the players. But on this 86 inch TV it's to blurry/grainy to even tell who the players are. I hope this is just a setting. LOL... But some things shouldn't be see this large that's on TV. Video games are GREAT!

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Professionalism

    Rated 5 out of 5 stars

    Tracy's TV Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The install went perfectly, and the installer was very professional and friendly.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Great service fast quick and clean

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service fast quick and cleanVery knowledgeable came and put the TV up cleaned up less than 45 minutes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my tv's quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two installers were very knowledgable and professional. They took the time to explain the process and instruct me on how to use all my new equipment. They were very courteous and answered all my questions.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentleman that mounted my tv were in contact with me with when they will be there and were on time. They were very knowledgeable. They wanted to make sure that I was happy and always asked me questions to make sure it’s done to my satisfaction. They were also quick and the quality of their work was great. Totally worth the money. Saved me from stress and frustration.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Professionalism

    Rated 5 out of 5 stars

    Scott

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents mounted my TV - very organized, professional and courteous. They were great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv. Beautiful picture Easy operation. Connection easy

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    COMPLETE SATISFACTION!!!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The install team installed my wall bracket, TV, sound bar, PS4 Pro, 4k DVD player with precision, accuracy and professionalism. They even ensured the components worked correctly and that everything was configured to the wi-fi. They even took the time to show me how to configure a blu-tooth device. The Geek Squad really cares about their customers. I definitely will be using them in the future! KEEP UP THE FANTASTIC WORK!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was great. They were on time, quick and efficient. They set up the TV and made sure everything was functioning. They walked me through set up in the streaming services. They took all the packing material. I would highly recommend them, it was a great value.

    I would recommend this to a friend
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