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45575 Dulles Eastern Plz
Ste 188
Sterling, VA 20166
Opens tomorrow at 10 am
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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38685 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 231 Showing 4,601-4,620 of 38,685 reviews
  • Rated 5 out of 5 stars

    Installed 3 tv’s and sound bars

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted three tv’s and did a fantastic job, they were courteous, friendly and professional.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great Bedroom TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Victor had to remount the existing tv mount as the mounting holes on the new one would have made the new tv to high. He did it quickly and now the new tv occupies the same space as the old one. I thought this could be to complicated, he breezed right though it. I am very happy with this installation.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Efficient, professional, great work!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our installers were very professional and performed an exceptional job. Arrived on time and were very efficient! So very helpful, we’ve never had any problem on any installation by the Geek Squad!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Professionalism

    Rated 4 out of 5 stars

    Geek Squad rocked it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a wonderful job installing 2 TVs and a sound bar. They were professional, well mannered, and had all the right tools.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    TV wall mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service tech installers arrived within the time frame were friendly knowledgeable and did a very good job with my tv wall mount.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad - Highly recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service we received was excellent. We were fortunate to have two individuals that knew exactly what they were doing. They were extremely professional and excellent troubleshooters. They were respectful and clean up the mess after completing the project. This is the second time was had the Geek Squad doing service in our residence. Both times were completed with great quality.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad agent was very efficient and knowledge!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek agent removed old tv and replace it with a new 50 inch one! Agent was very knowledgeable and in no time had all devices up and running smoothly!

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Geek Squad installed TV quickly and efficiently

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad team members did a great job at moving, setting up and integrating my new large tv into our home wifi system. The Team lead was knowledgeable and customer oriented. Highly recommended

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Professionalism

    Rated 5 out of 5 stars

    Geek Squad installed my tv quickly!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad mounted my TV and walked me through initial set up easy installation and very professional.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    TV wall mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took three tries to get a 2 man crew in place with the right items to mount a large TV and sound bar, but they did a great job in a timely fashion. They left the work area clean and neat.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Cas did great work!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cas, the Geek Squad service Tech, was on time, worked quickly and efficiently. She explained the process thoroughly, and when finished with the installation, explained how everything worked. Cas works out of the Edwardsville, IL store. Even though I live in St. Louis, I would prefer working with her again, should a need arise. Thank you, Cas!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Literally perfect. The guys came in and installed the TV with no hassle. I think our wall is a little imperfect thanks to some unfortunate contractors but the geek squad made it happen. They secured the tv and it looks perfect!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Mr.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted TV and TV Brackets. From start to finish they seemed to know what they were doing, made sure they took care around furniture, wore masks, answered questions made sure we knew how to operate all devices, stepped us through TV operations, made sure we called Xfinity to fix a broken modem, advised us of change our decision possibilities that included upgrade in size of TV.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Installing Executive.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent job was done by Geek Squad Employee. Very knowledgeable and careing.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    The Geek Squad is the BEST

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was so happy with the Geek Squad, very professional. It was great that they mounted the TV and set it up with all of the set up steps

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge, Professionalism

    Rated 5 out of 5 stars

    Very professional in mounting my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your agent was friendly and professional and knew what he was doing

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge, Professionalism

    Rated 5 out of 5 stars

    Very Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My installers were very knowledgeable and professional. This is why I buy all my electronics from Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    great geek squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent, friendly, professional, knowledgeable service provided by the crew that installed my tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad technicians

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The local technical team did a very good job mounting and setting up television and other devices. Same team came out and replaced the first television and displayed the same level of quality service and professionalism.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was perfect. Geek squad did a great job. Television looks great

    I would recommend this to a friend
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