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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38685 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 237 Showing 4,721-4,740 of 38,685 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great installer’s

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did a great job hanging the mount and the tv. They were very efficient.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Professionalism

    Rated 5 out of 5 stars

    Geek Squad installed it quickly

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Agent installed the mount quickly with no problems. He was nice & knew what he was doing.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad mounted my TV very quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech installed the TV very quickly and guided us through the entire process.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad to the rescue!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My TV was not easy to mount over the fireplace. The Geek Squad brought in a specialist who was experienced for just this type of mounting. The Geek Squad carefully planned out the mounting and then efficiently carried out their plan. We love ho our TV is mounted and how well it looks.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    I pressed the Quick and Easy button!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and efficient delivery and installation of my tv wall mount. Exactly what I needed.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    TV Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geeks do a great job putting up large TVs. I have found that working directly with the store on deliveries and installations works best! The corporate online scheduling in the past was not as responsive or accurate as in person. That’s my two cents worth.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Excellent installation but too expensive now

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was excellent as I mentioned before but it’s too expensive, so I would not choose to go with Best Buy again in the future even though they’ve done the last three for televisions that I had, I won’t use them again because the price is going up too much

    No, I would not recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Perfect!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional and very helpful! They took no time to get the job done and answer all questions!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    The tv was installed greatly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great installation, super nice and helpful. I would definitely recommend others to use this service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So happy!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ismel and Cody handle my electronic with care and were amazing young men. They made sure I understood every aspect of my electronic. They explained every detail of operating am TV. I am 61 and technology is not my friend. They were very kindand oh so helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Sound and Tv wall installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work was performed professionally timely with minimal disruption. Strongly recommend there service.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Quick and easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents that put the mount on my wall where excellent. They where really professional and didn’t make anything seem awkward! Highly recommend. I’m a basic joe so my comment is actually reliable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job Installing My TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad guys were great. The two of them worked so well together and were so efficient. They paid attention to details that others might have ignored. I'm pretty stubborn about asking for assistance, but it paid off big time having this installation completed correctly.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism, Tv mounting

    Rated 5 out of 5 stars

    very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very professional. Mounted the TVs and sound bars and explained the controls

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great job!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good!! I highly recommend the service. The technicians communicated with me and clean up after the TV was mounted. If you want the wires hid behind the wall be sure to get the In wall wiring kit and add the In wall Power Extension to your order. You will not be disappointed.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad was great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My TV set up and install was superb! The technicians were extremely competent!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installed my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were on time, very courteous and did a great job. Thank you Geek Squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you need a tv wall mounted call the geek squad!! They’ll do a very professional job!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Delivery & installation.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a false start on first scheduled delivery, nice job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would def use Geek Squad again to install tv.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed TV with mount as requested. No issues, awesome service!

    I would recommend this to a friend
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