Customer Ratings & Reviews

The geek squad did a great job getting all the equipment installed and working They had the equipment in their van so we could get it completed and we didn’t have to wait for parts.

They did a great job! I just moved into my new home and they came out and re mounted both TVs that I had mounted in my old place. They were careful and took their time and made sure it was done correctly. I always go through Best Buy because they always do a great job!!

They were very professional. They came in and quickly installed my mounted tv. No hassle.

The agent at my home on 12/24/20 was exceptional, put his all into the job. He knew exactly how to figure out a situation that he had not encountered before. Kudos to Pablo. Please recognize him for a job beyond well done The previous geek squad rep had no idea what to do, hung the TV incorrectly never even attempted to connect the soundbar and left my home in disarray.

Agent did there Job great! It was a great experience and looking great!

Our technician, Aaron, was amazing. He arrived right on schedule. Before the initial set up, he took the time to give advice on viewing angles, wiring run placement, and a recommendation on a different mount than the one we were originally planning to use. Installation was quick and perfect. Exactly what we needed. Would recommend Aaron for anyone in the Owensboro/Daviess County area for tv mounting installation.

Joshua was friendly, knowledgeable and efficient. He made sure he explained the entire process of the installation and asked if I had any questions after he finished. He set my system up and it was ready to use when he left. I would love to have him service my requests in the future.

The installation of our new TV was super fast and professionally done. All of our devices were quickly synced. Service is the reason we love to shop at Best Buy!

The team was awesome! The called the day before and then when they were 30 minutes away. They removed my old mount put up the new one and then put the tv on the mount! They were quick respectful and I really appreciate what they did for me! Outstanding work!!

The agents were great and knew where to put TV in perfect spot

The agents who mounted our new 65 in Samsung were outstanding. They set everything up as well as explaining the new TV. Would definitely recommend this service.

Guys were very professional and extremely careful. They were clearly experienced and offered intelligent insight before the work began. So glad i hired pros vs. trying to manage it myself

The agents kept me updated on the schedule to deliver and install. Agents were on-time and performed a very good job of installation. Very helpful in the TV set-up. Cleaned up was great.

The installer was a contractor, not a BestBuy employee. He knew the job very well, and worked quickly and efficiently. He had miscellaneous parts (bolts etc) in his tool kit and did not to back & forth to tge truck for tools, etc. Personable and professional. I offered to help, but he handled everything. He removed the old TV from the wall mount and installed the new TV. Then very precisely centered it and arranged the cables to minimize their presence. Afterwards, we checked the TV operation; the channels seemed fine, but the wifi signal was weak making it difficult to stream channels. After he left, i checked the TV channels and most were missing. This was a cable company issue, not an installation issue. But after a half hour on the phone with the cable company tech person, all channels were available and functioning. The installer did an excellent job.

Samsung has been a favorite brand for me in the past, so buying the 75" Samsung TV was an easy decision. The picture is great, side viewing excellent, and fun to watch programs in stereophonic.

We chose to purchase this because we bought a TV from Best buy and wanted to have it mounted the same day it arrived. The guys that came out to mount my tv were awesome. They showed up on time and worked quickly. They also dialed in all the settings and got it connected to my wifi network. They went over everything, explained the remote, how to get around, etc, They also cleaned up everything before leaving. So the service itself was top notch. However the purchase price isn't a very good deal for what's actually included. And what's included is nothing. All you get, beyond the basic tv set-up I mentioned above, is your tv, mounted on the wall with YOUR mount. You see the technicians aren't allowed to do anything at all with the wires, They won't hide them in the walls or anything like that. You also have to be sure you've already purchased the mount yourself and have it available. So for $200 what you're really getting is just a basic tv hang, using your own mount. That can be had for $50 all day on the Marketplace. And getting the tv set up and connected to your wifi is pretty simple. Something you can probably do yourself if you HAVE wifi, because you're already used to finding and logging onto your network. It's kind-of like the "convenience fee" you pay when you go to the corner 7-11. You're willing to pay more than you know you should if you're wanting it all NOW, like we were, But if you can wait, you can certainly get a tv mounted much cheaper.

My installer did a terrific job installing the wall mount and the Television. He helped me get my stations working and programming the remote.

Excellent mount, easy to install and handle. Great foe self installers. Used it for both a 65” and 55”TVs.

All went extremely well. On time, excellent installation, courteous workers. They took great care to make sure we were pleased

The two gentlemen that installed our TV were absolutely amazing! They were kind, intelligent and quick.