Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38685 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 242 Showing 4,821-4,840 of 38,685 reviews
  • Rated 5 out of 5 stars

    Great Deal.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was top notch. The price, the TV, the wall mount and installation was perfect. No complaints…

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad came and installed my tv, they did a fabulous job with the installation and programming the tv. They went over everything with us. Would definitely recommend them.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    TV Mounting

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent came out and advised on better TV Mount. completed it efficiently and completely.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Geek Installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was great. I was called the night before and given a 3 hour window. He arrived within that window and very quickly removed my old television and installed the new one. He also had something to cover the wires which makes it more attractive.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Wonderful and thorough

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My experience with my home installation was great. They were meticulous and made sure everything was aligned before mounting. Checked with me throughout the process and it turned out perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installed my TV’s very well!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Matt and Christina are some of the best Geek Squad staff anyone could ask for! They mounted a total of 3 TV’s for us, one of them including a sound bar, and did a fantastic, neat, leveled job! They even work fast too! They are so friendly and knowledgeable. I will be requesting them again when we decide to mount another TV.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Insallation of Samsung TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad employees assigned to install and mount the tv did an excellent job in a timely fashion. The spent considerable time explaining the features of the tv.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installed the mount and TV Quickly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were Pros. Oleg and his partner came in and out in less than 2 hours.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek squad is awesome!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad team doing the installation was absolutely fantastic. Very professional, efficient and thorough in how they did the installation and offered guidance in how to position the tv based on the mount used and accessing the tv for connecting additional cables later on. Every part of their process was professional and highly impressive. Great experience overall!

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Tv mounting

    Rated 5 out of 5 stars

    Sony 85 inch TV

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They in stalled a Sony 85 inch TV and did a great job. Looks great and work very well.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Best Buy is the best buy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a big reviewer, but the two gents from Geek Squad were simply awesome. They came on a day when we had an ice storm. They WALKED the TV and sound bar down our 69 foot driveway and proceeded to do an awesome job installing everything and getting it going. Best Buy and Geek Squad with “Total Tech Package “ is the way to go.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installation quick and good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and connected it to all devices. They were quick and did a good job. The TV picture is beautiful and the sound quality is better than my previous TV. Although I had to work with my cable company to program their remote, the agents left me with the Vizio remote in a condition that allowed me to watch TV before calling my cable company.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great Teams!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys are incredible at making your TV look perfect in its space as well as working like a dream!!! I just can't say enough about how great the teams are! I have had 3 different teams at 3 different times due to various stages of renovations (one left to go!) and each time there were different situations that they were able to resolve. Thank YOU!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    We were very impressed with this Geek Squad Team.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased the Geek Squad installation and mounting for our 55" Samsung for our console which can be lowered and raised as we desire. The Geek Squad (Andy & Alex) not only did a perfect job of installation and mounting of the TV, but provided excellent, detailed training on all the features available on the Samsung smart TV. We were very, very impressed with the work of Andy and Alex and would strongly recommend them to anyone needed TV connection and mounting.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    DBrunatti

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well, the geek squad guys mounted it and it seems to do everything for which it was purchased. We're happy with the set up for our new TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Above and beyond

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys went above and beyond. Made sure everything was straight and the wires were hidden. Great service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and easy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came and they installed it sooooo quickly. Definitely getting a new one for my living room apt

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installed our TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Marco & Jacob installed and mounted our TV quickly and hooked everything up back up. They answered all our questions ( even stupid ones) and stayed until we were satisfied that we could work our new TV. Everything operated they way it should and we were very happy with them both.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    GEEK SQUAD DELIVERY & INSTALL WAS GREAT!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad arrived at the scheduled time to delver and set up the tv. They did their job correctly, accurately and quickly. They were very neat and provided excellent instructions on how to use the remote to add apps. They agents were polite and friendly. I would absolutely highly recommend Geek Squad service to everyone!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad to the Rescue

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleasant installer. Everything was completed quickly and absolutely no mess when he was finished.

    I would recommend this to a friend
Sponsored