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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38685 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 250 Showing 4,981-5,000 of 38,685 reviews
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad tv installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy agent’s adjusted the wall mount and installed the 85” TV in a timely manner. They were polite and respectful of my property. They also cleaned up after the install. I am very pleased with Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Darrius did a great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our Geek Squad member Darrius did an outstanding job delivering and setting up our new TV. Efficient, friendly, and very knowledgeable! Made the process very easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    technicians were friendly and onetime. neat and organized and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv mount team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great team and great precision. They went above and beyond.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they did a great job and so helpful. Very experienced and professional.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Perfectly Smooth

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation went perfectly smooth, and all people involved were very professional. Great service!

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    I’m a happy camper

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought I already did this. The guys were great! Very knowledgeable and polite.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad was awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super efficient and friendly installation of my new tv. My team came early and hooked up all my new equipment (and some old) quickly and correctly! My entertainment system is better than ever. I couldn’t be happier and will for sure use geek squad again.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge, Professionalism

    Rated 4 out of 5 stars

    great service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very professional experience and knowledgeable on time and didnt take to long

    No, I would not recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    They installed my TV quickly and efficiently.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very friendly and helpful. They made sure that the set was mounted on the wall where we wanted it and hooked it up and made sure it was working before leaving.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Knowledge

    Rated 5 out of 5 stars

    Expert Service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They had my TV mounted in less than an hour and were very knowledgeable. No need to read instructions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was spectacular. They were knowledgeable and kind. Went above and beyond expectations. Gave recommendations for best use. 10/10 recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Install my TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service quick and efficient. Answered all my questions and cleaned up before they left.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    very informative and great workers.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. They told what was needed to be done and got it done in less than 30 minutes. tv 85 inch was mounted perfectly and then explanation on menus details on new tv was explained. awesome job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional worker thank you so much installer take his time to make sure the job is done right

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Geek squad installed 3 TVs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very knowledgeable and friendly! Great customer service although I had to pay over $900 for 3 TVs. It should be the one visit. Very pricey

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek squad Was great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very pleased with the serice I recieved when the team came out to set up my new tv. it was quick & very helpful info was given. appreciate that.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad Team Rocks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't say enough good things about the installers from Geek Squad. They were very professional and knowledgeable about te product and installation! I would reccomend them to everyone!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek Squad TV Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician actually called me to ask if he could come earlier as he had a cancellation. He was very efficient in the installation and explained how to use my new TV and remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Squad Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were on time and installed mount and TV in timely manner. Setup necessary connections and Roku Streamer. Cleaned up and took box, etc. on our request. Very personable during the entire time.

    I would recommend this to a friend
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