Customer Ratings & Reviews

Installed huge TV on wall mount. Something I could never done myself Secured perfectly

Geek squad was incredible performing five mounts in my home. They provided updates on arrival time, were courteous, knowledgeable, and even added all my apps with my usernames and passwords. Helped with Sonos config and all connections. They were respectful of our home and safety all wearing masks. Did not leave until we were completely satisfied

The agent arrived at the time scheduled, was pleasant in appearance and manner, and was professional in his work. I have had an annual contract with the Geek Squad for many years and have always been completely satisfied with their service.

The agents were awesome. Treated the equipment as their own and went through the necessities. Very happy with the service and glad I didn't go at it alone.

Agents connected everything. They arrived on time, listened to our concerns and got to work. The work was well done and they cleaned up when they were done. Overall this was a great experience compared to other HandyMan services that originally tried to mount the TV...

very good, buena atención e installation precisa. satisfaction completa.

The agents were on time, friendly and hard working. They stated they were unable to use the TV wall mount I purchased from Amazon.com. Since I wanted my tv hung I purchased on from the agents. “Luckily” they happened to have a brand new tv mount in their van. I don’t know if BestBuy forces the Geek Squad to push BestBuy products in their customers home. Just seemed very suspicious.

The team that installed the tvs was extremely professional and very good at their job. It was my first time using the geek squad and I would not only use them again , I would recommend to a family member

On time and great work. Quick response, reasonable price

Profession, fast and clean. Don't think I can recommend more highly!

They handled it in a quickly and professional matter! Could'nt have asked for a better squad. I have a new born and 2 dogs and that did not change the speed and Professionalism. Thank You!

Ashley, the agent sent to mount my TV did an excellent job. He encountered some challenges because of the specific location I wanted the TV mounted. Instead of rushing through the process, he took his time to think through the best solution and ensured that the TV was mounted securely and properly.

Daniel and Jessica are very capable and knowledgeable about their job and how to make sure the customer is happy.

Excellent customer service and support! Mr. Matt, Mr. Kenny and Mr. Jake did a tremendous job installing my Sonos wall mount!!!! They explained the steps throughout the entire process and offered an in-wall Cable management option. Absolutely first class in every aspect of the installation process!!! Thank you!!!!

This is a good TV, has a decent picture and several smart features. Unfortunately, you can't download the Spectrum streaming app on it. :-( We get around that by air streaming to it and using it as a monitor to our iPhones. Just know what app you want to use on it before buying it.

I believe the Geek Squad member's name was Brad. His installation of our wall mounted TV was excellent. His knowledge and level of professionalism were exceptional. Thanks Geek Squad!

These agents mounted and set up my TV. Everything is working great and I enjoy it very much.

Agents came in, brought my tv, hung it on the wall, made sure it was working and connected to wifi before leaving. They even cleaned up and hauled the packaging away when they left!

The agents who mounted the TV were quite unprepared and had no idea they were to connect devices (so they didn't). BUT Mike (who came back a second time--he was the one who did the scouting) was terrific and in all ways i'd give him the very highest rating.

The installation team was beyond wonderful. They were quick because they knew just what they were doing. Friendly. Kept me informed of their arrival time.