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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38685 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 253 Showing 5,041-5,060 of 38,685 reviews
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Dwayne did an awesome job in mounting our 55" TV!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our home entertainment system install required a two-step process First step was to pre-wire for speakers, TV & components before walls and ceilings were installed. Dwayne did such a good job that we requested that he return to complete the process by mounting the TV, hooking everything up and testing and adjusting all components to insure maximum performance. Couldn't be happier with final results!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Installed and good to go!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that came did a great job. They hid all the cables and took the box and stuff away with them. They then took the time to make sure everything was set up how I wanted and gave me a tutorial of how to access and use the TV.

    I would recommend this to a friend
  • Pros mentioned:
    Installation
    Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent work by tech and didn’t take long to mount the tv or the connections to everything. Very pricey

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did an excellent job installing my mount and my TV!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 4 out of 5 stars

    Great service overall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They set up our OLED TV perfectly, with no issues or damages. However, they refused to relocate our old TV due to a foot injury on one of the professionals. While it was not a big issue, I wish we were sent different professionals because I had to pay extra for good samaritans to finish the job.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek comes through

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted and setup my TV. Start to finish, answered all our questions while installing and told us what they were doing. Explained how the tv work. Cleaned up everything. Excellent guys.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Tv mounting

    Rated 5 out of 5 stars

    Geek squad ...great as usual

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were meticulous and did a fantastic job mounting my 75 inch TV

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Good installation!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As expected the installation was super smooth and this "Geek Squad" lived up to its reputation.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad activated new TV & mounted it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did an excellent job fulfilling our request they were very professional & helpful!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad and good work!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Guys dud a terrific job!! Worked very proficiently.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Very polite and focus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 gentlemen that install my tv was very polite and explain everything to me. They answer all my questions and did a very nice And quick job installing. I would definitely use this service again

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service fast quick no mess courteous they new how to do install and return

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great job!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So very pleased with the job the two gentlemen did when they put my TV into the wall in my back bedroom. Very professional install the wall mount and the TV. They also connected my receiver and surroundsound speakers to the receiver. Couldn’t ask for a much better job. Thanks again

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Ask for Dylan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy sources out this service to local companies. Dylan installed mine . He’s great ! Very happy with his professionalism and information.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Best. Installation Experience. Ever.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a great experience in every way! Repositioned existing mount & completely set up so we were watching TV again in no time. Thanks!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek squad came late in the day but never rushed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love dealing with the geek squad. So professional and courteous. Very thorough

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Best service ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good installation the guy was nice and he did a very good job

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    TV Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two agents installing my wall mount, TV, and sound bar were not only very professional, but also very helpful is demonstrating how to use the equipment. Excellent cleanup and nice personalities.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 4 out of 5 stars

    Geek squad install 87 tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad delivered and set up 87 Samsung 87. I wish I would have purchased sound bar at the same time for set up they were very knowledgeable and had the tv mounted and working bin 30 minutes I would recommend this service

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Install dream team!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    iPad multiple teams come to my home for various installs. I highly recommend the service. They are so professional so knowledgeable and so nice!

    I would recommend this to a friend
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