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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38685 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 255 Showing 5,081-5,100 of 38,685 reviews
  • Rated 5 out of 5 stars

    Worth every penny!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad I purchased the delivery and set up. 77” TV is not small nor light for one person to handle without risk of dropping it. Not only was it delivered, mounted and fully set up but they cleaned and made sure to explain the features of the TV.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Tv Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that they sent over mounted my 77 inch LGG TV over a fireplace prior to the mounting they advise me how low the TV would be and where it would sit on the mantle where my Sonos sound bar is minimal distraction and they measured before installing Sade insured precise leveling of the tv

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great service - professional and on time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team did a great job mounting the tv over the fireplace and were very friendly and professional. They also fixed wiring that the home builder had left hanging out of the wall (in case we wanted the tv on the floor)

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installed my TV and TV Mount Fast!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad agent installed my TV super fast and explained everything to me. He was awesome!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Professionals

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried to mount my 70 inch Vizio myself but due to Metal supports inside the wall I ended up with only damaged walls. I decided to call out the Geek Squad and they were out on time and understood the circumstances I was having. They are skilled professional and had my T.V. up in less than an hour. Friendly and respectful as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    85 inch TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both the original two-man team (TV had a defect and had to be replaced) and the second team were fast, professional, delivered, set-up and programed everything for me!

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Professor Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad guys that installed the TV Mount to hang the TV on the wall was very organize, neat, professor and knowledgeable. They had an answer for the questions that I asked. It didn’t take long to complete the job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Repair heroes.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable and professional. As an older lady with limited knowledge on tv. They set all my channels for me. I am one happy camper.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony 77”

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding job Centered Perfectly and with the Klipsch speakers look and sounds amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad Rock!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were early and respectful of our home. Did an outstanding job answering all of our questions as they worked. My wife was really please with the several suggestions made and ultimately their recommendations worked out just fine. Bravo Zulu to both gentlemen!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad did a great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was great. Very polite, explained what he was going to do and it was done in a jiffy! It would have taken me ten times the amount of time ( if at all!) to hang the tv myself! And it was centered in the exact spot I had asked for. They did a great job.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Tv mounting

    Rated 5 out of 5 stars

    Big TV 75 inch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are enjoying big size TV. cool colors and display. easy to operate.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge, Professionalism

    Rated 5 out of 5 stars

    Geek Squad on the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mount is great and service tech was professional and knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 installers did a great job! The scheduling and tracking of the appointment needs some work. Install went smooth and they cleaned up all of their mess plus took the tv box away that i did not even purchase from best buy.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Highly recomend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bo and Luis were amazing. On time professional expert and just really good guys. Requested them back for next project and service was 10/10 again. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad was Worth It!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great service, delivered my new tv, wall mounted it and made sure it connected to all of my devices and they even fixed my soundbar set up so that it works properly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New A/V Components Delivery and Set-up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On-time, complete delivery and installation of my home theater components by courteous and personally friendly Geek Squad service personnel. Everything went well and works fine. Honestly, Geek Squad's service has always met my highest expectations.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv and were very helpful and professional.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    They GS rock

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Team was very professional and timely and strategic. They made sure the area in which they operated from was clean after the project has been completed. Very kind. Very Informative

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents brought my TV in appropriate time frame. They were polite, courteous and were able to answer all questions. Set TV up and connected to streaming service. Extremely pleased.

    I would recommend this to a friend
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