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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38685 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 256 Showing 5,101-5,120 of 38,685 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My tv was installed without any problems. The geek squad set it up and explained how to work the tv and sound bar. No issues

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    TV Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were on time, pleasant and efficient. Excellent review of instructions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing, quick service! The guys were professional.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Tv mount perfection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mount is perfect ! You can slightly move the tv with a gentle push or movement of the mount to tilt up down left or right. I would highly recommend to get a technician to install the new mount . They know what they are doing! They installed it perfectly and I didn’t have to worry about possibly leaving it loose or not having it centered.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    TV installed quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They took my old tv down. No new installation as far as what the tv hooked up to because we were able to use what we already had to hang the new tv. They got the job done fairly quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installation the best.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad installers were very competent, helpful and professional. The work they did was top notch. They exceeded all my expectations. They deserve a big raise!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install text were great. Couldn’t ask for a great couple of guys to install and hook up all my equipment. Gotta love the geek squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeking Out About the GeekSquad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My GeekSquad team was awesome! They not only did a great job, they were efficient but not rushed, and were totally helpful with the questions I had. I was even given a business card to call them back directly if I had any issues in the future. AND, they called to follow up about a week after my visit to make sure everything was still working.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great guys and did a great job installing the mount and TV. Also made sure TV was operating before they left and I had a basic understanding of how everything worked.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a fabulous task mounting the TV and sound system. Then, took the time to explain all.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad wall mounting of LG 75 inch TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These team was very professional. They took special care much like they were doing it for themselves; measuring and centering to ensuring all the wires were hidden properly and even mounted the AppleTV on the wall mount out of sight. They cleaned up after themselves as well as taking care when drilling to catch all the dust.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Installation

    Rated 5 out of 5 stars

    TV mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would definitely recommend paying professionals to install wall mount. Perfectly set up and quick.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Good job wall mounting my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a good job installing my full action wall mount and attaching TV, but they weren't very considerate about my needing them to be at the house first thing because I work 3rd Shift which caused me to loose sleep for work. I made the appointment a week in advance to make sure I could get the very first appointment, but they got to the house with only a half an hour left at the very end of the estimated arrival time. The Geek Squad will do a good job, but don't count on them keeping their word on when they will arrive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time arrival - friendly service and finished quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Alex and Matt were very professional and answered.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents carefully mounted my tv and connected all of the devices. They also configured all of the software on my television to my satisfaction.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 4 out of 5 stars

    Great SetUp

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The actual service is awesome! TVs mounted quick and easy and right where I wanted them. Scheduling needs a lot of Improvement. They were not knowledgeable of the services I was trying to schedule… which was pretty simple, 3 TVs, mounted, and run the HDMI cable through the wall. I became a total tech member first to get all the added benefits at $50 a TV. I had to have 2 different appointments because the first one they didn't have all the necessary equipment to run my HDMI cables in the wall like they should have.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Installed perfectly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer mounted my tv and made sure everything was connected to it properly. He was very nice and friendly! Answered all my questions and overall did an outstanding job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV wall mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jacob and his associate were prompt, friendly and competent. He knew the product and made me aware of different choices in brackets.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a little confusing at first as to when they were coming to install the TV, but the agents who came did a great job, answered all my questions, and cleaned up the mess on their way out. Would use them again

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great install; cleaned up any mess; clear instructions on how to use

    I would recommend this to a friend
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