Customer Ratings & Reviews

Great service! The senior tech even evaluated the wall and saved me money by informing me that the wall was not deep enough to install a recessed in wall power kit to hide the cords. They arrived on time and so far there have been no issues.

Quick, Helpful, They seem to know their stuff, clean up after

Outstanding customer service and installation by Chris and Jake with Geek squad. Original tv and speaker was having technical issues to be was quickly replaced.

The Geek Squad agents that did this install were excellent! Very knowledgeable, professional, and personable. They tested all the equipment and ensured that we knew how to use all functionality related to our new tv system. Couldn't wait to get a survey to give them the kudos they deserve.

I liked how they put special covers for their shoes and how fast and professional they were. The only downside is that they leave debris on your carpet without putting covers on your sensitive equipment like (computer desktops)that's close to the area they're working. The other thing EXPLAIN how the product u just installed works!!

The technicians were fantastic! Installed my tv fast and correctly

These Geeks were even better than I expected. They placed my TV perfectly above my fireplace and mantel. Height and lateral placement are exactly right on. Quick, accurate, and friendly service. Couldn’t be better.

The two gentlemen that came to put up my 75” tv were very knowledgeable and careful. They went above and beyond to hear what I wanted (it’s an awkward space) and make sure it worked before doing anything we couldn’t undo. They also went above and beyond to get my sound bar to work properly with my app that I was having trouble with. I’ve had two installations at different locations now and both were very professional. Only thing I’d say was a bummer after the excitement of getting everything in place is I had asked for the cable management materials that they said they’d bring hadn’t been used. But I can’t complain and they left it in a way I can easily organize myself.

I so appreciate this service. Christopher was efficient, neat, programmed my cable and streaming box, and answered all my questions. He showed me how to work the remote control and cleaned up efficiently. I'm so happy I paid for this service.

This was an easy mount in my bedroom, although the TV is a heavy Plasma. The team did a great job recommending that it not be mounted directly in line with the top of the door frame as if it is slightly off it will cause depth perception issues - so we mounted it about 2" below and it looks great. They even pulled through an extra HDMI cable for future use.

Great work by both gentlemen. Efficient, knowledgeable, and personable. Asked the right questions to ensure the TV was mounted exactly where and how I wanted.

Very professional! I had already had the TV installed by someone else but decided to add a sound bar. I had Geek Squad install the sound bar only to discover the tv had not been mounted properly. I am very pleased with the results after Geek Squad fixed it!!

The installer was professional, double checked everything before leaving the mount, the connection and the measurements

The agent mounted my TV, connected everything to the wifi, and made all the cords going up to the tv organized and aesthetically pleasing.

Geek Squad was friendly and professional during their installation. Also helped me connect with You Tube TV app. Went above and beyond in their customer support! They are always A+!

The best buy agents was very knowledgeable about the TV and the installation of the bracket. We have no complaints. They did an excellent job and I recommend the geek squad service.

A-plus service and a well done job. Technician (Mr. Will) came as per appointment schedule, but the TV had not been delivered. He could have re-scheduled, BUT went above and beyond and tracked the TV and went and brought himself and installed. Impressive!

The Best Buy team let us know when they were coming, were very helpful in answering questions and made the whole set up as easy as possible. I would recommend them!

Ron was very professional and courteous. Respectful of my property and mindfull of saftey. The installation was quick which shows Ron knows what he is doing. Additionally I wish I could give more that 5 Stars because Ron went above and beyond by facilitating the rescheduling of my appointment because a snow storm prevented the original date.

The installers mounted our new tv on the wall, set up the television and connected it to our wifi. They were prompt, friendly, and very helpful. Answered all our questions patiently.