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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38685 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 262 Showing 5,221-5,240 of 38,685 reviews
  • Rated 5 out of 5 stars

    Geek Squad is the Best at Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents who installed my mount were on time, professional, and friendly. It was great how quickly they put things together. I even kept myself in the loop about what they were doing and explained about the remotes, along with helping to get the cable and WI-FI connected.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad Mounted My TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brian and John arrived on time and got right to work. They measured, drilled, leveled and installed the mounting bracket to the wall. After affixing the TV, they even thought to stuff some of the cordage into the back of the bracket to minimize cord visibility. Very professional! Highly recommend the Geek Squad!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Television mount install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They mounted my tv and did a great job. They were on time, very informative and communicated step by step of the process. The did a very clean job and were extremely timely.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad installed my TV the right way

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only get the geek squad service to come to my house to install anything I need. The third party installer have been an absolute letdown. Roberto is an absolute gentleman and always make sure everything is correct and working properly. Thank you for that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exceptional on time service. Techs installed the equipment efficiently and made certain that I was proficient in operating my new TV.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Professionalism

    Rated 5 out of 5 stars

    Great service, quality execution

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad team from Madison Heights was professional, on time, and did an excellent job!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad was very helpful and friendly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Daniel was extremely helpful and knowledgeable, helping me to fin the perfect cabinet for My tv, and very efficient putting the cabinet together and mounting the tv.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Very helpful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and efficient, very knowledgable and helpful installing an 85" TV!

    I would recommend this to a friend
  • Pros mentioned:
    Installation
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Premium TV Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good service, was fast, clean. I'm very happy with this service. Even the price seems high

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a great job installing and explaining how the tv works! Worth every dollar spent. Very good!!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad technician's are professional and friendly. They are also following all the Covid regulations They installed my 75 inch Samsung and Sound Bar perfectly. We were pleased at the suggestions they made. i would recommend them to family and friends without a doubt.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Walter. Thanks so much for your kind words and positive feedback! We love hearing stories like this and appreciate you sharing it with us! It brings us great joy that you had a great end to end experience through it all.

  • Pros mentioned:
    Ease of use, Tv mounting

    Rated 4 out of 5 stars

    TV Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good tv mount for 48 to 70 inch tvs and east to install

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad did a great job installing tv!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were very prompt, courteous, knowledgeable and quick! Mounted a very large tv above fireplace- connected all devices etc. I will use the service again for sure!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In and out in minutes. Excellent service. Would buy again.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Great installation by Geek Squad!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents ran into some issues with unforeseen problems in my wall. They worked patiently through all the issues and left me.with a perfect, professional installation. They hooked everything up and made sure I understood how to navigate through all the menus to take full advantage of the capabilities of my new tv. My new Samsung tv is as awesome as the service from the Geek Squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had wonderful service from Dave and Daniel . They were great.e efficient, clean, and precise. I would ask for them if you were having anything installed.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad were great. Very professional and very detailed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mike & Dan were GREAT!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mike & Dan did a great job! They were both courteous and helpful and very attentive to cleaning up and removing all trash. They were patient in explaining how to operate my new TV and answering my questions. Very easy and pleasant to deal with. I highly recommend them!!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Professional T.V. Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both were very professional! They showed up on time and did your job, which I truly appreciate.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    I’m putting all my televisions on the wall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase. This made a world of a difference in how that space looks. The mounting hardware is a good price and sturdy enough to hold my 65” television. I’m putting all of my televisions on the wall. Pleased 100%!

    I would recommend this to a friend
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