Customer Ratings & Reviews

The two technicians that came to my home we courteous, professional and did a great job installing my television exactly as I wanted it! The job was performed professionally and my home was left neat and clean!

John Austin and his associate did a superb job hanging two 85 inch Samsung TVs. They arrived on time and helped us learn how to use them, after connecting them. Other advice was given on how to deal with colder temperature, which was was needed.

The agent mounted my TV connected everything to it work was precise and clean.

Great job, very professional and was easily understood.

My Geeks were the best! Well worth the fee. They came on time, we’re very careful and installed it at the height I desired even thought they had to remount my old wall mount. They were very patient in getting me started with the smart tv apps. I can’t thank them enough!

The geek squad guys are amazing. They know what they are doing and the installation is flawless. I wouldn't consider doing it myself when these guys are available.

The people installing it were great! They got there a little earlier than expected which is good and got everything fixed and finished quickly.

Geek Squad does it again! David came out to install the mount and hang the tv for me. He was great. Took his time doing an expert job. Also spent a good deal of time doing the initial set-up of the tv programing which I really appreciate. He made sure I understood the basic functions before he left.

Cesar was very knowledgeable and proficient. He did a great job of showing and describing my options for placement of the TV. Also suggested an option for mounting the sound bar that I had not considered. Overall great experience.

Very knowledgeable and thorough installers. Very personable and super neat

Like Geek Squad service. Agents were knowledgeable and professional. Installed my 77'' Sony Oled tv and connected all cords and tested. Even they came back when I realized that the tv needs to go a little higher (not fault of agents) at no extra cost.

Geek squad recently installed my TV and was fast and professional.

The member of the Geek Squad was awesome. Punctual, professional, and listened to my daughter’s instructions on where to mount it. She then walked her through the remote control as well. Thank you.

The agents mounted my TV and connected it to my sound system.

The Geek Squad did a great job installing my new 86" LG TV. They were very professional, friendly, and easy to get along with. Once installed they made all the best settings for the best picture. Each time they came in the house they snapped on booties to keep any dirt out of the house. Great job.

The technicians worked quickly and efficiently to install the bucket and mount the TV and sounder. Later, when I had trouble getting the sounder to connect with the internet the technicians returned and fixed it quickly.

I don’t usually like to fill these surveys out but I actually was looking forward to this one. Michael, Tony and Marcus of the geek squad performed a custom installation of my 85” television, AV receiver and surround sound speakers, I moved the TV from the wall that the old one was on to a new position because of the size. The surround sound speakers were already in the ceiling and it was expected that the speaker wires could just been brought to the other wall where the TV was. As it turned out the existing speaker wires were stapled and could not be rerouted. This didn’t slow the geek squad down. They regrouped and treated it as a new install and pulled all new wire. Even though this added substantial time to the work that needed to be performed, the geek squad stuck with their original estimate to me and did not charge me extra for this extra work. While this exceeded my expectations from a financial perspective, it would have meant little if the work didn’t. The custom install came out beautifully. All wires concealed, all equipment set up and everything explained thoroughly. I feel that I have more than made up the membership fee for the geek squad Tech Support and I’ve got 11 months left. What a great deal.

Staff arrived as expected. The quickly understood our setup. Made reasonable recommendations to dismount our old TV and mount the new one. They also moved the old TV to our den and mounted it on the wall (new mount was purchased). Then returned when I had a problem with the old TV at it's new location. Great service!

Team was exceptionally nice, very communicative during the lead up to installation. I bought a corner mount for my TV (has 2 mounts that connect to the walls on each side of the corner of the wall). After agreeing to exactly where mount/tv was to be, Installer had fixed the mount to only one side of the wall. I had to correct him on the purpose of a "corner mount" and they fixed it- however, it left holes in part of my wall that they didn't cover/patch. Would've been a 5-Star install/review if it wasn't for that.

Service needed to install new TV. They got the TV installed and setup quickly. Even measured to ensure the new install was at the proper height for my viewing. Definitely shows they have the experience for doing the install correctly the first time and keeps the customer in mind too.