Customer Ratings & Reviews

Best Buy Geek Squad Team Arrived Before The Schedule Time Which Was Absolutely Excellent.. Mounted My New 85' Samsung TV To The Wall And My Devices As Well... Can't Even See The Cables....

Shawn and Michael were super - professional, knowledgeable and patient. Would welcome them back anytime. Great crew give them a raise and recognition!!

Efficient and on time. Much better than me attempting it

Squad had to visit my condo twice as I had purchased the wrong mount. It was rescheduled quick and the same team returned. Installation was quick and completed with care, cleaned up and removed all packing materials. After that they took the time to go over the basic use of tv and getting all of our apps installed. Very pleased customer!!

Always kind and helpful. They came in and did their job and were VERY patient with us old folks, explaining how it all works. They waited until we understood the remote and what else we needed to do to enjoy our new TV

Team did a fantastic job coming to mount our TV above the fireplace. Very professional the whole time and kept us in the loop of what was happening. Would recommend this service to anyone.

The agents mounted my TV and connected it to my sound system.

They provided a very professional service and even follow up with me the week after the correct functioning of the device! Greatly recommended

Staff arrived as expected. The quickly understood our setup. Made reasonable recommendations to dismount our old TV and mount the new one. They also moved the old TV to our den and mounted it on the wall (new mount was purchased). Then returned when I had a problem with the old TV at it's new location. Great service!

The squad did a good job mounting my tv and connecting my streaming services. The outdoor tv required some special skills which were demonstrated by the team. I would definitely recommend using the Best Buy geek squad for mounting outdoor tvs and setting up internet streaming services.

No they could not connect all my devices because I was sold a TV that could not connect to all my devices even though the time of sale they said I’d be all set and I’d be good

This tv is very nice and shows clear pictures and give you the choice to program different ways. I would very up to date technology with this brand .

Reynaldo was great! He got the TV mounted perfectly, got it set up, and answered all my questions. He's been to our house twice, and we hope we always get him!

Professional service and takes the stress and risk out of installing the tv. My installers arrived on time and did a great job!

The agents mounted my tv perfectly and had everything up and running in about 1 hour. Very professional and fast.

The agents did a great job of helping me choose where to mount my new TV and even had a sound bar mount with them that they were able to sell me and install!

Geek Squad service. Great technician, he knew what he was doing. Very well-educated young gentleman. He explained to me certain ways to move the equipment with the TV and ways to connect everything.

John and John were great!! Couldn't be happier. They were efficient and cheery!

I found Best Buy Geek squad to be wonderful to work with. I had a small problem initially when my tv was mounted. They came back out and handled it very professionally. I highly recommend them for a tv wall mounting. The price is quite reasonable as well!!

My only complaint is that it took 2 weeks to get a $75 credit to my account because I overpaid. Other than that the installation guy was polite, efficient and did an amazing job. Just don’t go to Brier Creek store and expect the same polite, efficient and courteous service. I saw this lady manager talk so bad to an individual. I couldn’t believe my eyes. In addition I’ve had awful experiences there as well. It hurts me more seeing other people mistreated. So I drive several extra miles for better customer service.