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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38685 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 272 Showing 5,421-5,440 of 38,685 reviews
  • Rated 5 out of 5 stars

    Awesome job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two gentleman were outstanding. Professional, knowledgeable and precise.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very well satisfied with the installation of my new TV

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great team and excellent installation job. No issues at all.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad made TV installation a breeze

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a great job of helping me choose where to mount my new TV and even had a sound bar mount with them that they were able to sell me and install!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were great ! They were quick and very informative. Kam was very friendly and explained everything. Help me setup all my apps.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Did everything I requested neatly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents hung the TV on the wall, neatly tied the wires with zip ties, connected my devices, updated the cable box, and neatly put all those wires into the wall mount brackets. So perfectly done.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Luis

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad service. Great technician, he knew what he was doing. Very well-educated young gentleman. He explained to me certain ways to move the equipment with the TV and ways to connect everything.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Tv mounting

    Rated 4 out of 5 stars

    Easy set up

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv perfectly and had everything up and running in about 1 hour. Very professional and fast.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Quick TV installation and connection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good job! We used the previous mount (50 inch - but works well for a 65 inch TV) - quick installation - friendly and helpful agent.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    5 star Geek's

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I might have forgotten one of the young men's name regardless Warren and Myles? Deserve a 5 star rating for everything. I couldn't be more pleased and I'm hoping to see either one of them once I get the internet and cable hooked up. They where very impressive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A wonderful agent assembled and installed a special stand for my new TV and set it up perfectly. The TV is great, and I couldn't be happier!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great add-on service if you have an old TV to move

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did an excellent job moving my old TV (to make room for my new one) to another room, mounting it flush to the wall in a difficult and tight corner. Attention to detail was 100% and they showed genuine care that it looked good where it was, was level, etc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek Squad - TV Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was great - one time, precise placement of holdups and TV. Clean-up was perfect. Clear instructions and all questions were answered. Very courteous.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad did a great job hanging my TV mounts

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and did a great job hanging both of my TV mounts

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Great quality work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My only complaint is that it took 2 weeks to get a $75 credit to my account because I overpaid. Other than that the installation guy was polite, efficient and did an amazing job. Just don’t go to Brier Creek store and expect the same polite, efficient and courteous service. I saw this lady manager talk so bad to an individual. I couldn’t believe my eyes. In addition I’ve had awful experiences there as well. It hurts me more seeing other people mistreated. So I drive several extra miles for better customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very impressed by the professionalism the team brought to implantation. They were also on time and communicated perfectly

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Installed my 64 inch LG tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was well worth the extra fee to install. They were curtious and cleaned up all boxes. They mounted the 64inch tv to the wall and set up the sound bar. Also, explaining how to operate Both. I would have never managed this on my own. Very satisfied With work and would recommend

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Service technician

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our service technician was excellent. He arrived on schedule. He started work immediately. He helped us decide where to place the tv mount. He explained how to use the tv. Before he left he cleaned up and removed the trash.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Mounting of 4 TVs.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There were 4 TVs that were mounted in different rooms. The agents did a fantastic jobs mounting TVs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV AND SOUND BAR

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv mounted on my wall was a 42 inch. I purchased a 65 inch. They had to move my mount over to accommodate the bigger set. They did it so fast and quietly, I was waiting for them to start and they were finshed! They also mounted my sound bar under the tv.

    I would recommend this to a friend
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