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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38685 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 273 Showing 5,441-5,460 of 38,685 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 3rd party that completed my TV connect and setup did an outstanding job. They well in complete compliance of protective coverings as well as social distancing. They were professional, ensured that everything was installed, mounted and working correctly, explained all the how-to's and cleaned up and removed all debris before leaving.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Install guys!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our TV’s were mounted to perfection! The two gentlemen who installed were so friendly, knowledgeable and efficient! They were amazing! Thank you to Justin and Trey! Also thank to Mike who helped us pick the right TV’s for our home! They were all so helpful!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Successful Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was pleased to have the Santa Maria crew install 3 TV mounts in my new construction home. They were efficient, friendly, and informative. Would definitely recommend them for the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad multiple installations

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad worked with me to make sure that installs at all 5 locations we needed helped were taken care of within a 2 week window.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Polite, Professional, Quick TV Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician arrived ahead of schedule and wall-mounted my TV set quickly, using my existing mount. He was polite and professional, and kept the area clean.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Very professional and knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents took down my old tv, put up the new one and installed all my devices. Works with same controls when switching from antenna tv to roku box channels to dvd player. Answered all my questions and explained new tv conrol. Very pleased with Jose and his fellow installer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    These guys are truly professional!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our TV was mounted to wall. Hooked up to our equipment.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad Wall Mounted TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional install. I would without a doubt use Geek Squad again.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad rocks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team that came to install instead of the television for friendly and professional. They knew their business and installed the TV quickly and efficiently.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Joshua P and his partner were amazing! He likes perfection and it was perfect for me because I’m the same! He asked me exactly where and how high I wanted it and explained certain issues. He was very knowledgeable! They were in and out in less than 30-45 mins.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    The TV installation was done very well!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation team was very knowledgeable and did a superb job in safely and precisely placing the TV above a fireplace and mantel on the chimney. They manage to do this in well under an hour.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was smooth arrival was on time. Also installers hooked up my TV in my living area.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    'Out of area' installation co. was superb!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to use an 'out of area' installation company for TV deliv very to Lake Panorama, Iowa. Wasn't pleased to hear it but the guy was great. Will ASK for him next time since it was faster although the Geek Squad has always been excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad perfection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow the Geek Squad were fast and efficient. Asked questions to my preferences and were thoughtful, pleasant and knew exactly what they were doing. Loved their work ethics and knowledge.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Large screen monitor wall mount for computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding job. Perfect mount to the wall of a large screen monitor. Very grateful for such beautiful work and choice of mount that allows easy access to pulling monitor away from the wall to allow changing HDMI inputs and pushing it back to be flush with the wall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brandon did a great job mounting two new TVs on the wall. He made sure all the cables I needed to connect were in place and he patiently explained the key features as he set up the TVs. Cleaned up after service as well. Appreciate it.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Samsung TV Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    both technicians that were here were quick and polite and showed me everything that the TV does.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This service is excellent. Although I thought the installs were free. There is an additional charge beyond the annual membership. Customer Service person at the store misspoke. The installers were wonderful. Cleanly. Even wore shoe coverings. Fast and timely and called when they were on their way. Very professional.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installers - TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that came to the house were really nice and good at what they did. They really took time to do it correctly and not just slap it up and take off. Explained things, made sure everything was working correctly.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad tech was awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad tech was the best! It was worth every penny to pay the reasonable fee to have him mount our new large TV on the wall, hide the wires and set everything up so the TV was ready for our immediate use...........all in the matter of about 30 minutes. He was very professional, helpful and did a fantastic job.

    I would recommend this to a friend
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