Customer Ratings & Reviews

The crew that came were amazing! They were professional, friendly, worked and cleaned up everything and took time to explain how everything worked!! They were awesome! We couldn’t have asked for anything more!!

Typically I install my own TV mounts and this was my first time using this service. They were great at communicating when they would arrive, the were respectful of my house and belongings. They installed my mount and TV very fast with no mess and made sure I was happy on the placement.

The Geek Squad was knowledgeable, efficient, and very easy to work with. They installed without any trouble, and obviously knew what they were doing.

Team that set this up was on time, competent, and efficient. I'm giving this four stars because part of the description of this service included the statement "We’ll . . . ensure that all wires and cables are neatly dressed." When I asked about this as they were packing up, I was told I needed to buy and have on hand cord concealers for this to be done, and that they would not be running any lines behind the wall (which is how this install was done for me in the past in a former residence). Description seems misleading (or at least not totally clear) and now I've got wire hanging down and exposed, and it's up to me to not only buy the concealer strip, but figure out how to install it neatly and correctly. Disappointed. Purchased this expensive service because I not only wanted this done right, but to look as good as possible.

Tha technition from the Geek Squad was friendly, helpful, and worked with me to intall my TV so I didn't need to move the mounting arm. It fits nicely in the space of the replaced TV. He spent the time to help me get it all set up and working together with my internet, my Cable provider, and sound bar.

The agents moved and remounted our old television before miunting and installing the new 77" OLED. They were careful with equipment and everything in our home. They consulted on the height and shared their recommendations. They were very knowledgeable and went the extra mile for us.

Knowledgable and efficient. Pleasant and informative.

The geek squad did an excellent job. They arrived on time, were professional, quick, cleaned up all materials and were very pleasant. I was glad I used this service.

Steve and Joe from Best Buy are awesome. They came to my home several times and know what they’re doing I highly recommend them.

excellent mount for thin TV. It goes right next to the wall with little space between. However it pulls out nicely when you need to access the rear of the TV to add or change cables or for any other reason. One of the best features is the lock when you return it to the wall position. It doesn't move then.

Excellent screen. Very happy with this lenticular screen and also my Optoma Ultra Short Throw projector. Installation guys were very professional and clearly knew exactly what they were doing. The results clearly demonstrate their skills. Thanks BB!!

The technicians who came to do the install were professional, pleasant and knew exactly what to do. Ken Henderson, who was the lead technician, was as good as it gets in every way!!

The agents mounted TV exactly how we wanted and did it very quickly. They were very helpful in setting up and explaining all features to us. Both of us being senior citizens, we were very grateful that they gave us such helpful service. The TV was a gift so it made the gift even better.

The best buy team mounted my tv. The connected everything and helped set up my streaming programs.

Geek Squad was very professional, and up front more personal to help me understand what I have, what I need for what I’m thinking or vision. Provided recommendations and patient when I needed it to be readjusted. great work!

We are overall happy with our TV Mount Installation plus speaker surround set up. The Geek squad team of Richard, Mikayla and Sal did an awesome job. They are all nice and respectful. Thank you very much. Ill be glad to get your service again. Keep up the great work.

From start to finish I was given options and asked questions that made me feel like my input was taken into consideration. The agents were on time, friendly and professional. They installed a 75” and 86” tv and their soundbars in just a few hours and configured them and made sure I knew how to use them before they left. Worth every cent.

The technicians were friendly and efficient. They did a great job and educated me about how the television worked.

Service was excellent! Extremely satisfied. You really should add the in wall power extension service to this service. They compliment each other. Parts are additional but it’s all so worth it. Rob and Ramon were outstanding. When scheduling ask for the Geek Squad by name. Third party installers may not be as good.

They went the extra mile during installation and setup.