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45575 Dulles Eastern Plz
Ste 188
Sterling, VA 20166
Opens tomorrow at 10 am
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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38685 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 280 Showing 5,581-5,600 of 38,685 reviews
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    TV/Display Setup & Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very pleasant Best Buy Home Theatre technician installed our new TV mount and TV purchased from Best Buy. Why do it yourself when you can have pros with a smile on their face do it for you?!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    LG TV Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Tech team were very proffessional and knowledgeable. Marvin's knowledge of TV mounting was exceptional. He was patient and handled installation as if was his own product.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Definitely have them install you new purchase.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a quick and great job setting up my new TV.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GeekSquad showed up punctually, something I love in today's age of 4 hour service windows. After asking about my desires as to mounting placement, I was provided with additional options/points to consider, and then they got down to business. GeekSquad did the install of the TV & Soundbar, including configuring the wireless subwoofer and programming all of various inputs. A great service all around.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Outstanding!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow!!! The Geek Squad was awesome!!! They mounted my Sony TV exactly how I wanted!!! They were so nice and very professional. I couldn’t have asked for more.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Quick Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did an excellent job mounting the tv and connecting all devices. He also made sure i knew how to use all the features. Really pleased with the service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Mounted LG TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician mounted the TV quickly and neatly. excellent service

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad did an amazing job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad team did an amazing job attaching our TV and antenna above our fireplace wall. They were very knowledgeable and willing to teach some old dogs new tricks!!!! They spent a great amount of time with us and answered all the questions. We would not hesitate to call upon them again if needed. They are worth every penny. Thanks fellas! Amazing job!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great customer service experience.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was very friendly, kind, respectful, and respectful of my residence and property. Took time to answer all questions, explain and ensure i understood proper usage. Took time to make sure i had no issues logging in. Answered questions i had about later installs i will need.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    77

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents came ready for the task at hand and installed my tv and soundbar with no issues. I was asked my opinion on how I wanted my tv mounted and in a matter of a reasonable time every thing was done

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek squad For The Win!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were ultra professional and did an excellent job.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad installers were great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad installers were awesome. They did two TVs. My large 65 inch A90J and a smaller 55inch Sony. They were patient, answering all my questions, and made some suggestions that I had not thought about but made total sense (replacing my surge protectors for the upgraded TVs).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Wall-Mount & surround-sound system installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs were on time and came fully prepared to perform my requested information...they also spent extra time ensuring that I knew how to utilize the entire system...I highly recommend their installation team!!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Geek Squad install team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ed and Marcus did a great job! TV works beautifully with our complicated audio system. They are thorough, knowledgeable, on time, follow social distancing and cleaning protocols, and leave work area just as neat and clean as it was when they arrived. Cannot give enough compliments to this team— recommend them highly.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 4 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Quick and professional. One of them put their finger on my TV screen. It would be better if the wore gloves.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Matt & Xavier are a great team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Matt & Xavier were great & cordial & went out of their way to ensure I was pleased with the experience. They put the TV where I wanted it & set up my remote & several other things I had no idea how to do… they are a great team… much better than the last geek squad experience I had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love our new TV-FANTASTIC delivery and installati!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic job by the technician! He was efficient, kind and fast! Kept in touch the day of delivery, to keep us informed on his arrival time. GREAT JOB!!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Patient and thorough

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two gentlemen (one was Ben) who visited our home were professional and patient especially in dealing with issues from Hargray. They stuck with it and got us up and running. It is so great to have such courteous and business like technicians on your staff!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Technicians

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My service with Christopher and Matthew were great. They very knowledgeable and took the time to ensure that I was pleased with the installation and making that I understood the set up of my TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The young men were excellent. Set up TV and sound bar and made sure I knew how everything worked. They weren't here very long and did a good job.

    I would recommend this to a friend
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