Customer Ratings & Reviews

Arrived on time, positioned TV perfectly and it looks great. Professional staff.

The Geek Squad was an excellent team of two. They kept us updated on their whereabouts and showed up on schedule. They were quick, precise, and left the area clean. The mount works great. Nice to move if we move from living room to kitchen.

Technicians came on site and had the TV mounted within minutes. I had a 75 inch TV and there was no way I could have done the install myself. The technicians had the TV mounted over our fireplace within minutes and had setup completed. The install was bundled with purchase of the TV but I would have paid for it without the bundle because it was 100% worth it.

The technician was on time, professional, patient, and thorough. He provided customer service I rarely see any more. He expertly mounted the TV, made sure all parts were working, stayed late to complete the job and was pleasant the entire time. What a gem! It's difficult to find a true professional who stays beyond the normal hours to be sure we( the customer) is completely satisfied!! Thank you!

My installation experts were awesome. They called before coming, arrived on time and did a great job mounting 2 large TV’s. I was thrilled. Kudos to Best Buy!

My technician was awesome! A lot of people may choose to install their own TVs or soundbar themselves, but my Geek Squad Team (Installer) provided professional service well worth my investment. They know the tricks of the trade to ensure all my systems were up and running, mounted in the perfect place, and synced in no time! Great professional service at minimal cost.

Very professional and thorough experience and setup. Great communication throughout. They even clean up after themselves . Definitely would use again for any future projects.

They did an excellent job of mounting my TV, explaining what they were doing, and then optimizing the TV picture and sound bar

Awesome service! They set up my TV, mounted it and cleaned up well. They were patient and very helpful in answering my questions. A little expensive, but I would still recommend them!

The agents installed the TV and mount thoroughly. They were on time and fully explained each step of the installation process, as well as give some great recommendations about having a cleaner look with the wires.

Tristan and Bishop were outstanding in every way. They explained what needed to be done, they went about being very mindful of the home and other furnishings, and they completed (what seemd to us to be) a very complex install. The TV was positioned exactly as we requested (proper height, centered etc.). They are a fantastic team! If Best Buy doesn't send them out together, they are missing out on providing superior customer service.

The mounting of our new TV was a little more complicated than expected as we had to move the former mount on a brick wall. Both GEEK Squad techs were experienced and professional. Neither my husband or I are tech savvy. The GEEK squad had infinite patience in walking us through the set-up and how to watch our new TV.

The agents were professional and courteous. They took the time to explain each step of the install and asked my input prior to making any decisions.

Very efficient and professional set up of my tv. Would highly recommend.

Couldn't be happier with the service and professionalism of the installers.

Have a new wall mount available may need extra screws or larger mount

geek squad mounted installed and set up my TV and did a great job. Answered all my questions and were very professional.

The two geek squad agents that came to install the wall mount were quick, efficient, helpful and accommodating. They cleaned up afterwards and helped us understand the full functionality of the tv. Very worth having them come to do the installation.

I have used the Best Buy Geek Squad on many occasions and they are always professional, timely and skilled at their job.

The geek squad guys were awesome they made an excellent installation and took the time to explain how everything works