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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38685 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 289 Showing 5,761-5,780 of 38,685 reviews
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great job, friendly and helpful.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Charles and Steve or Dick (sorry forgot his name for sure) mounted my TV, and put the old one in the new box. As a disabled person, I appreciate the extra efforts doing things that I'm not able to physically. I look forward to having my TV calibrated.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks so much for your kind words and positive feedback! We love hearing stories like this and appreciate you sharing it with us! It brings us great joy that you had a great end to end experience through it all.

  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad 5*

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HIGHLY RECOMMEND, The Geek Squad associate who came out to mount my TV was extremely nice and helpful. It wasn't discomfort having him inside my home during the pandemic has he was sure to be wearing all PPE necessary. Service was great and I am very pleased with my mounted TV. Thank you Geek Squad!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad did an awesome job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tony and his team are very knowledgeable with their job! Very professional and helpful with suggestions to a tech illiterate like me. I enjoyed so much the TV and sound bar they installed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad tv install.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys who came to mount my tv on both occasions were superb. Unfortunately for them they had to deal with a very dissatisfied customer. After waiting 3 weeks for my tv and having gone to the store to make sure my act info was correct the tv was still shipped to my old address 1000 miles away. After waiting another week for the tv the guys came in and installed it to only find out the tv had an 86" long crack across the entire top. They knew how upset I was, especially after the last hiccup. They worked to get me a replacement. The 2nd group of guys came in and hooked up the 3rd attempt of the tv and did everything to make sure it was set up and ready to go.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Fantastic GEEK Squad installer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was probably the best GEEK Squad installation I ve ever had. The installer was great. Educated me on a lot of things I didn’t know about mounts, took time to explain how the tv/remote worked, was professional and friendly and cleaned up after himself. Great experience.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Very nice people and great work for TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both two guys were very nice when working in our house as well as phone calls before coming. They removed the old TV/mount and installed the new TV/mount quickly. Then, they demonstrated and walked us though how to use remote/functions very easily. It was worth to have this professional service. Thanks so much again!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad comes through again!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were amazing. Very precise work installing a Samsung Frame - after many measurements they hung it perfectly and it looks great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Broken

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad was good, competent and knowledgeable. However after waiting 3 weeks for dellivery the TV was broken I still do not have my TV

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    quick install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the tech made it very simple for me and the whole setup experience was quick and easy

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Very professional

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team did a fantastic job mounting the tv and making sure everything was level. They made sure to clean up afterwards and the finished product was installed better than the previous companies I’ve hired for in-home media

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Service from Geek Squad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Levi and Gibson were great. Took the time to show me how it worked with the remote. Not that I remembered it all. They were careful installing it so centered on the table. I have always had friendly and efficient service from the Geek Squad.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Safe, fast installation

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv and made all my connections.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad fast and great quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad crew installed my 75'' TV perfect . The crew gave me a call when on the way ,then spent time going over what i wanted them to do and also offering great advice . The crew was polite and professional . Will be calling them to set up surround sound next

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad very knowledgeable!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The squad walked us through the setup - put it on the wall correctly - they were awesome!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad were great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers did a wonderful job and were prompt and courteous. I would highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad wall-mounted and installed my Roku TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time and fast installation! I'll use this service again.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great installation!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did an great job. They took the old TV down and carted it away. Installed the new one and set it up. Shared several hints on using the remote and the TV. Awesome job !

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Splendid!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and friendly. Showed up on time and did a wonderful job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Experience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers came on time, set everything up perfectly and answered all my questions. They were friendly, polite and took all the excess garbage with them.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Top notch service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two gentlemen were top notch. Got the job in 20 minutes that includes installing to TV bracket on the wall and installing the TV. Worth every penny

    I would recommend this to a friend
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