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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38685 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 290 Showing 5,781-5,800 of 38,685 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent service by Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad members were very knowledgeable and also very helpful. They did an excellent job of installing and setting up both of our new big TVs.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Go Geeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad was awesome. Removed old TV and installed new in no time. Programmed everything and gave me a quick tutorial. When they left it was clean just like they never were there.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad is amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad was awesome. Very nice and professional. They even switched put a mount that we bought originally because it wouldn't have worknover or fireplace. One of them drove back to the store switched it out and came back and mounted the mount and tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent work. Helped me understand how to use my television. Work was completed quickly and neatly. Results were great.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent Geek Squad Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend! The agents are professional experts who complete the task carefully and smoothly. They will give you a call ahead of arriving, wearing shoe covers, drilling with no dust falling to the ground, and share pro secrets about you TV after the installation. Definitely worth every penny you paid!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Best service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using Geek Squad service from Bestbuy in every of my tech support and install my big screen TV. They always did the job right the first time and very knowledgeable what they do this time with the installation of my 75” Samsung 8 k TV. They did it again! Thanks Bestbuy for having these wonderful technician.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jacob was awesome. Set up our tv and guided us through the steps we needed to operate the programming. Gave us some good pointers as well. He was patient with questions and worked quickly and proficiently.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad dudes.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were fabulous. Since we hung more than one TV they tag teamed to get everything done in a short time frome. I appreciated all of their help.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek squad rocks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers were very professional. They took the time to talk to me about what they were doing, teletext my input and helped to set up my technology

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Surpassed my expectations

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shawn the installer, was excellent. He took his time and more importantly explained to us how everything worked. He was excellent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick install and great people to work with

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted and helped set-up our TV. They gave a time when they would come and they came during that time.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad t.v. And wall mount installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't remember the names of the two guys that came to my home and mounted my t.v. to the wall but they were great. They were fast, professional, polite hand showed me how to use my new t.v. they went above and beyond. Great job guys.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Always the best of service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always superb service, highly communicative, very organized, on time, confirms appointments, calls on route -very professional. Will always use GS over any other service providers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent installation (BIG TV@!)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional personnel and willing to help and assist..., Plus + made it look simple!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service with a professional installation! I commend my installers for such a great experience, they were on time, cleaned everything and put all electronics up perfectly! So happy that I got my geek squad from Best Buy, they were the best! Thanks…

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Meticulous work

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad guys mounted a 65 inch OLED tv in my living room. Beneath they mounted and connected a Sonos Play Bar. They were meticulous, measured, asked me to verify positioning. They wrapped all wires, Velcro’d tv box to back of tv. Tested that tv and sound bar worked properly. Took trash away with them. Completely satisfied.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Total Tech is a must!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys who came were efficient. They came and set tv up and was gone after spending time making sure I knew how to manage this tv. They connected my home theatre and even dvd player. Really worth it using them.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Super Mount and Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mount that can hold a heavy tv and still be movable to any position. The Best Buy installers did all the work and now we can sit back and enjoy. We would definitely recommend

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So good and worth the money. No way could i have done this myself. Seemless....these guys know what they Re doing and were efficient and helpful!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the mount is a difficult job. the team made sure all wires connected and checked all functions

    I would recommend this to a friend
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