Customer Ratings & Reviews

I was very pleased with the knowledge and helpfulness of the technicians. They had very pleasant personalities and were willing to explain everything to us

Kevin was an absolute pleasure. He was extremely efficient and knowledgeable. He even took a couple of extra minutes to answer a few questions I had. I am ecstatic with the high quality of work he and his co-worked performed. Thank you so much!

Mounted in corner of room perfectly and quickly. Good job.

Great and friendly service! They came when they said, they did what they said, and everything worked flawlessly.

Great customer service. Perfect installation! Very helpful with installing apps on my TV and explaining how to use the remote control etc.

The installer was friendly and professional. While I previously had my TV mounted on the wall he did need to make some adjustments as the new TV was a little larger.

I do not like hiring people to do handyman work for me. I caved this time because I was simply too busy with my "real job". These guys were outstanding. The guys who performed the work were in and around the Charlotte, NC uptown area. Your area: YMMV. Highly recommended if the service is consistent in your area!

The agent did a great job mounting my tv safely and neatly (it’s centered beautifully on our wall) and was extremely courteous and considerate. This experience made me extremely likely to order more electronics from best buy.

Fantastic service, they used my own mount that I purchased from Amazon. They installed it quickly, perfectly level and managed to not wake the 3 sleeping children that were on the house (one room over!). Awesome gentlemen, can’t recommend enough.

The Best Buy Geek Squad were fantastic. They verified where we wanted the mounts for the tvs and before we knew it they were done. Cleaned up and everything was reconnected. Thank you so much. Great crew.

The agent was very nice and professional. He mounted my TV and connected all my devices to it.

Installation was very quick and professional. I would use it again.

Extremely pleased with the Geek Squad team that they sent to my house. They treated my property with the utmost respect. My team (Brandon/Bruno) are superior workers and created a prompt, stress-free experience. I couldn't be happier!

Yes, they did a good job and very nice . They explained everything and went through it with me.

The agents were on time and very knowledgeable on mounting the large T.V. Plesant and explained everything to us before leaving. Clean ,respectful and perfomed the. mounting in little time !

The geek squad team did an outstanding job in installing the TV bracket and the TV. The technician (Carlos) was very patient and helpful in providing assistance in setting up the apps on the TV.

Excellent. The technician called ahead to let us know he was on the way. The team was very efficient and professional, They went over the instructions with us to be sure were comfortable with our new system.

The team did a great job in working with us to fully understand our requirements for the mounting of the TV.

Best Buy’s TV Setup & Mounting service is fantastic! The technicians were punctual, professional, and knew exactly what they were doing. They mounted my TV perfectly and made sure everything was securely in place. They also took the time to explain how everything worked and cleaned up after themselves. Overall, a smooth and stress-free experience. Highly recommend!

The team mounted my tv and made sure ot was where we wanted it to be in what position. They made sure everything worked properly outstanding job