Customer Ratings & Reviews

Was satisfied with installation. The crew were friendly and answered all our questions. I would work with them again.

The installation team was very courteous, respectful of the time and property. Very professional. Installed and hanged the TV on mount in short amount of time. They also took away the packaging trash.

The agent mounted my new TV, and set up everything for our viewing. He was helpful in explaining our set-up.

Not sure if there are mounts on the market cheaper than this that work as well. Great range of motion. I can tilt both up and down and side to side so i would definitely recommend for a tv in a large room with different viewing angles. If you are viewing in a smaller room where you do not need to adjust the angle that much I would suggest a cheaper option.

Installation Staff was knowledgeable , properly equipped, efficient , neat, pleasant. Made needed physical and electronic connections and explained remote control units Wore booties on outside shoes. Brought own floor mat for toolbox and parts had all needed installation parts and tools. Well thought out process and knowledgeable communicative staff.

Geek squad was very quick, knowledgable, and professional.

The three agents mounted my tv and were very professional and informative. They put down drop cloths and vacuumed up after their selves leaving my home spotless.

Both gentlemen showed up on time, did an exemplary job putting my TV on the wall, and even helped ensure I had the connections the way I wanted them. Would definitely use again! A+

The Geek Squad were great about letting us know their ETA. They were extremely professional and efficient. They called ahead of time to double check the job and to make sure that they would have all the necessary accessories to complete the work. They did forget to hook up the sound bar but we figured that out for ourselves. The only thing that was a bummer was that they could not take our old TV after all because of the size. They did however take away all the other old product (DVD player, old receiver, etc)

I’m very happy with the Geek Squad’s job. They were professional, punctual, and took precautions to keep themselves and my family safe during the pandemic. Everyone wore a mask and they also had gloves. It was a positive experience overall, and I will always prefer that a professional handle jobs like this.

South Shore Geek Squad is the BEST. Doug and Matt are knowledgeable, respectful, and considerate and they know everything about the product they're installing. We always feel comfortable when Doug or the Geek Squad are scheduled for in-home installation.

Best Buy sent a 3rd party vendor to mount my 77” LG CX OLED TV. They were professional and careful mounting my tv from beginning to end, I was asked how I would like my tv mounted and they gave me their professional opinion. I’m glad I took their opinion because the installation came out beautiful.

With a snowstorm in Wisconsin on the day of my appointment, they politely asked to reschedule. They were totally flexible and willing to come to my house at 4 on another day to get the job completed.(They are usually finished with service calls at 4). When they were here they were very polite, efficient, and had great suggestions for the job that needed to be done!

They came in, super friendly, mounted it perfectly and took away all the packaging so i didn't have to. If you're getting a big oled I'd definitely recommend having them install it.

Geek Squad arrived on time, very professional, very friendly, very knowledgeable, and very patient to ensure all was done correctly before they left. Answered many questions. Was well worth the $$ to have a professional mount the TV and program the remote. Plus, they delivered the TV up the steps and upon completion, conveniently took away the big box!

The installation was very smooth. The installers did a great job in setting and explaining the features. Cleaned everything up after install.

The technician was friendly and very helpful. He made sure the television was mounted properly, cleaned up the mess, and made sure he had answered all my questions.

Cooper and Tim were awesome very professional answered all my questions and went up and above what was expected to make sure my TV was mounted properly.

Jordon and his coworker were awesome. They were able to get it installed and set up quickly. They were able to work me in due to a the store having to cancel my original appointment due to that installation team being out with illness.

The "Geek Squad" mounted our new 75" tv. The tv is perfectly centered, no cords, cable connect with no cords. They were amazing. They delivered the tv, connected the mount, the cable -- very professional, friendly and on time. We are very happy!!!!!