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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38685 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 299 Showing 5,961-5,980 of 38,685 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    YAY for the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So the two gentlemen that installed everything and set it all up were absolutely wonderful! Answered questions, explained everything thoroughly, took their time with me so I didn't feel like they rushed me and just tried to get onto their next job. I am highly satisfied with the Geek Squad!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Pure Awesome

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the geek squad , arrived promptly,came in set up there work station,and the neatly put tv up. the process took less than 20 minutes. The team of two was so professional

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad installed my TV quickly and efficientl.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a great job of installing my new mount and new TV. They worked well together and got the job done in a very reasonable amount of time.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Quick and capable team installers

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best part of our purchase. Having professionals mount and set up the new TV & sound system, as well as moving our older TV to a new location was fast and friendly. We’ve user third party installers before, but this team (Jamie and Andrew) knew their product better and asked for our input as they set up both TVs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad is the only way to go. They came in took my old TV away and mounted the new one (which we love !) They went through all the necessary tools that made me feel comfortable with all the new set up.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad was very professional and efficient!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We used low profile mount because we only wanted our 85 inch tv to tilt up or down. We had plenty of room to hook up a digital antenna and sound bar. It is picture perfect. The geek squad installed it quickly and professionally! Job well done. Even scheduling on line was a cake walk.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Installed tv mount and. Tv expertly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were awesome, polite, listened to what I needed to have done and explained things a s they went along ( installed swivel tv mount on wall). Cleaned up after done and asked if I had questions. In additIon made sure tv and Comcast st box worked.t

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Absolute professionals!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad comes through again! They delievered my 2 TV's, sound system, and mounting bar and were first class in every sense of the words! Rich and Rudy from the GS in Myrtle Beach SC had everything done and working in less than 1 hour, and took the time to show me all I needed to know! Well worth the cost just for their combined expertise!

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Great job on my new TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were awesome. Very friendly and knowledgeable and very respectful of our property. The also knew a lot about Sonos when asked.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    They are the best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad is the BEST! Had reviewed our order and brought better mounting solution along. Helped with a number of technical issues. Superior!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great mount installed expertly by the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an older, but large-ish (48") flat screen TV that I wanted to mount in my office to use as an extra computer monitor. This mount worked great. And the Geek Squad guys were fast and professional hanging it. Two guys, both masked (thanks for that), had it up on the wall and working in less than 30 minutes.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Awesome Service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Geed Squad team was led by Edgard A from the Montebello store. He and his partner were friendly, on the ball, and made everything hassle free for me. They mounted 2 TVs with great care of my walls and flooring, plus they were patient in explaining how and what they were doing along the way. Will definitely use them again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV was installed very quickly and professionally.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my TV and set up my TV and make sure everything was in working order and showed me everything and asked if I had any questions or needed to be shown anything to be set up, super professional and efficent.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 geek squad people that came over to install our tv were wonderful. They were friendly and got their work done fast. We are very pleased with the Geek Squad - they are great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad never fails us!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchsed our TVs in Watertown, MA but had them delivered to our APt in Florida and was installed with the Geek squad. The Tech was knowledgeable and did a great job

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Fantastic Installers!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jeremy and Eddie were right on time, and Jeremy helped me determine the best location for hanging the TV. I was kept informed of what was happening during the installation, and Jeremy showed me how to program my Sony remote after the TV was hung. The job was finished quickly and efficiently, and I couldn't have asked for a better installation team!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad, Professionals

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys was the best ever. They was very professional, and respectable. I have another mounting to be done, I just hope and pray that I get the same two guys again.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad superguys mounted my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a tv, delivery and setup, sound bar and mounting stuff from BB and the geek squad managed everything, and taught us how to use it. Then guess what! We MOVED! The geek squad came to our rescue and remounted and reconnected and reexplained everything. Thanks Geek Squad.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad TV wall install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your Geek Squad members were thoughtful and efficient with my TV wall mount installation. My satisfaction with the install was their Number 1 concern throughout the process. Couldn't have been any happier from start to finish. They were the best.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The company that installed the 55 inch TV and the Sonos sound bar did an excellent job. We are very happy with the products and installation!

    I would recommend this to a friend
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