Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38685 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 301 Showing 6,001-6,020 of 38,685 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    A quality service and 100% recommended

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians brought all their work implements, they did it quickly, with great precision and were very punctual. I recommend them, it was worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad is top notch!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is the best install and mounting service available hands down!! They take such care of your home and purchases, and take pride in their work. They compete the job to perfection and even had an extra roku stick on the truck to sell me on the spot.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Installation

    Rated 5 out of 5 stars

    good price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    work very good, easy to mount work as good as the more expensive ones

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed TV efficiently and answered all question

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were very knowledgeable and helpful. Left everything clean and took the time to ensure all our questions were answered.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad is the Best.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a great job installing the new TV. There were some issues from the new T-mobile set up which were taken care of by the Squad. I highly recommend the Best Buy staff.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    65” Samsung wall mounting

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both gentlemen were incredibly polite, professional, and able to answer any question I threw at them. They were efficient, effective, and showed that it is money well spent to have professionals do this. The TV looks great, was set at the perfect height, perfectly level and centered on the wall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent job

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Staff at this Best Buy locations is awesome. They pay attention and listen to your needs carefully. At this store most of the staff members have knowledge in depth about technology BestBuy is selling. I had to purchase 8K TV and I was referred to home theatre team. Demetrius from that team is highly knowledgable and suggested what I need and help complete entire package. He also put us in good hands of very good Geek Squad of Torrey and Eric who did awesome job installing and mounting TV. I highly recommend this center and these folks.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Use installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV is crisp and clear Easy to use Heavy to install Really recommend to pay for installation

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    great team and great installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend the service, they were careful and mindful of our space and the installation went great. Side note: We had the total tech membership so we didn't pay anything extra.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad dud awesome

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Misha was wonderful. He installed everything perfectly as well as help me find tune the TVs. He was very professional and had a great attitude.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ....polite, knowledgeable, what more can you ask..

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two Geek Squaders that did my install were great! They were polite, knowledgeable, patient and clear when explaining functions! I didn’t hear a complaint when they had to relocate my wall mount. They were here when they said they’d be. I don’t think you can ask for any more than that!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs installed TV mount, worked neat & tidy and set the TV up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation was very quick!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was great! Love the TV and the team that installed it was very friendly, informative and efficient! Would definitely use Beat Buy and Geek Squad again.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Just buy it.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are thinking of buying this service but are not too sure. Don’t stress out and buy it. I highly recommended. It’s worth every penny. I enjoyed having my TV installed and I didn’t have to do any work. Employees were great and did an amazing job.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    TV MOUNT

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The person that came in to install the television mount was very helpful and knowledgeable. He came in to the house with all of the tools that he needed to mount the television. He asked us where we wanted the television located. It was done very professionally.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Tv/Display and set up and mounting

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The set up and installation of the tv mount and tv and the connection was exceptionally done.

    I would recommend this to a friend
  • Pros mentioned:
    Installation
    Best Buy Employee

    Rated 5 out of 5 stars

    Best Service

    |
    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation is a no brainer! Uncle Billy isn’t going to buy you a new TV if it slips and cracks or falls off the wall. Clean and professional service with wire management!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Hanging tvs

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good guys did a great job. Hide the cords. The other tv hung an set up for gaming looks great

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Good job.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service representative did a great job taking down the old TV and mount and installing the new mount and TV. It cost about $450 to do both.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Install TV quickly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service came on Time was very helpful and very generous

    I would recommend this to a friend
Sponsored