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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38685 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 304 Showing 6,061-6,080 of 38,685 reviews
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Professional and curtious

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional. Gave me a call and said they could come early, I was delighted. Safety was important to them, considering the times we live in it was appreciated. Asked all the right questions and gave me advice about the appropriate place to mount the TV. Would use the service again!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Kudos to Chris and Juan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents went above and beyond to ensure that my TV was properly mounted, Chris and Juan were excellent and really provided excellent customer service.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad did it again!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys did everything we asked to mount our tv the way we wanted, position the furniture, and even remove the packaging the movers used. Even gave me some pointers on setting up my network. All for less than any of the local specialists.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    BB in Lake Geneva

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    From the salesman who helped me buy a new tv - to the installation team that installed and educated — it was an excellent experience

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Professionals

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two Geeks installed the TV and the mounting bracket were friendly and professional.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek Squad excellence

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great work, professional and easy. The process of how to use was also very helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Very pleased

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. They were very knowledgeable and answered all my questions. Installed and connected all items as I wished. Highly recommend for all us oldies whose 'tech support' have grown up and moved out.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    It was install quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and sound bar and connected them to my devices

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Tv install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs were very efficient and installed my tv quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    I am a happy camper

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BBQ Red and his crew fixed me up perfectly. Came in neat fast knowledgeable and cleaned up afterwards and even went beyond their required services to help me out. I am a happy camper.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad installed my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were on-time and proffesional. They mounted the TV just like I wanted.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    TV Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Job Very Nicely Done. Great Person who Mounted the TV Set on The Wall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV delivery, mounting and hallaway

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although late arrival team did a great job and cleared away all packaging

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Knowledgeable and quick!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were professional, and listened to what we had in mind. They offered valuable recommendations that made the installation location of our patio TV as best as it could be.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great work!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was really impressed with the technicians who had the TV set up quickly and it looks great. They took extra time to be sure everything met my satisfaction. Great work!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very pleased!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were polite & professional - they had my new 58” Samsung TV mounted on the wall and working very quickly. They did not leave me the operator’s manual, if there is a printed one. Perhaps it’s online?

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 3 out of 5 stars

    Disappointed in charges for service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation process was excellent but the charges were disappointing due to the fact we belong to the Premium Support option and got no benefit from the program on the purchase. They also charged $50 to reinstall a soundbar we purchased from the along with the previous TV they replaced. The program doesn't seen to be worth the money they charge.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Made in Miami- Fantastic Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My technician was quick and efficient. He removed the previous television and mount in less than 5 minutes. He installed the new tv and mount with no issues. He even set up the smart features for mom.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Trevor and Victor knew exactly how to mount the TV onto the stand that we had bought. It was mounted professionally and efficiently. With a TV that costs as much as this one did, I think it's much better to have professionals do it, as if it's not done correctly, the damage that could be caused by a novice trying to mount it could by very costly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad scores again!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m an older guy and not high tech so I relied on the Geek Squad. They exceeded my expectations.

    I would recommend this to a friend
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