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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38685 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 305 Showing 6,081-6,100 of 38,685 reviews
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Quick and High Quality Installation!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad installation team arrived at my house and informed me of everything they will be doing during their time here. The team was very professional and helpful after mounting my TV on the wall. They even helped me setup my new TV! Very communicative and professional and will definitely recommend Geek Squad to my friends!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Installed by TV on the wall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad was very efficient and explain steps to me as they were mounting my TV. Made sure the TV was working before they left. I got a call to verify the appointment and they arrived on time.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad installed my Television Perfectly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys mounted my 83 Oled perfectly. Cleaned up and make sure I was happy with the results before they left. Great job Bestbuy and geek squad

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installed. Very personable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super job putting up TV. Efficient, clean and fast.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    These guys rock!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad showed up on time to install my new 65" tv. Fast and friendly. Had a nice conversation with one of the techs about my movie collection on display. They paired all the remotes and showed me everything they did. Highly recommend this service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation of our TV was professional, informative, and they cleaned up after themselves!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Go Geek!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were wonderful--mounted the tv, hooked up all the devices, and best of all...showed us how to operate everything. They were efficient and knowledgeable. Best of all, they were patient in explaining what to do.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    What we were looking for

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great picture and the size fits great in our basement.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Very satisfied!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This came as part of my TotalTech membership, and I was very pleased! Two installers and their supervisor showed up promptly when they said. The entire process was professional and quick. They were very knowledgeable and cleaned up after the installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent job done Jose from Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jose and his helper were outstanding, polite & great. would highly recommend. They installed a wall mount and 75" t,v, even had "spare" parts (to purchase) in case we did not have everything, so they could do in 1 trip!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    My TV Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the first time I ever used the Geek Squad. They sent out a contractor to hang my TV on the wall. They did an outstanding job. They showed up on time, did all of the work, cleaned up after themselves and were very helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    the agents installed my TV quickly.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents looked for the best location where we would get maximum delivery of broadcasting/ streamlining programs.They set up the TV to our satisfaction and made sure all our questions were answered before leaving the premises. They were very courteous.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Installed my 65 inch tv very well and was very inf

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did an awesome job setting up my Sony TV and explained all the information that i need to know thats why I love shopping at Best Buy so helpful to all the people and will continue to shop there

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Job done right and quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They jumped right into the task of replacing the old TV and quickly had everything organized and proceeded to set up my sound bar and showed us "how" to find programs and aps.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installer did a wonderful job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV was installed on the wall and set up professionally. Apps were updated and questions answered. Also hauled an old tube tv away for recycling.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Doesn’t get better!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional, knowledgeable and clean technicians. Would have them back again to install another TV if I ever need it. Very pleased with the service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV mounting team: 10/10 rating!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mounting team was professional, on-time, fast, polite, efficient. Highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    4TVS, 5Eeros Rokus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Andrew and his associate were 10 star plus. He has been here several times and they completed everything with the highest level of professionalism, care and courtesy. His follow through and attention to detail on our project was so appreciated .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional Mounting by Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unpacked and carefully mounted my TV, took extra time to explain the connections to my existing soundbar.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Television and service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this television. Great audio and picture quality and the professional installation was as expected

    I would recommend this to a friend
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