Customer Ratings & Reviews

The Geek Squad agents installed my wall mount and mounted the tv and helped me load the apps in a safe and professional manner, then cleaned up and disposed of the boxes. Thank you. I just wish appointments weren’t so far out and that there was better coordination between delivery and installation

The agents mounted the wall mount into brick and installed my TV and all connections. 100% satisfied.

great job geek squad Ben and Dan did a great professional Job. Time was about 1/2 hour/45 min . They even took the trash with them....Love the TV on the wall.

Great service by the two techs. Couldn't be happier with their information regarding the system in general and the care they took during the installation. Highly recommend!!

Sebastian was great in keeping me informed of his arrival status. Once he arrived, he kept me posted on everything that he would be doing. Definitely very professional and courteous.

My mom stated the tech who came out and installed the television was excellent on time and friendly

I look at the ( entertainment experience) on what's best for me. They provide me with all the options and comparisons of products . I knew what it was going to look like before they installed, and boy did it not only looked better and sounded better than I expected.

The geek squad technician were outstanding. Extremely knowledgeable, patient with my questions, arrived on time, and respected my home.

I liked how they came, did the install fast and without any issues. Bestbuy has always been the best when it comes to their customer service.

They were prompt and did a good job, They cleaned up and moved my old TV to a new area, Two nice fellas.

Very kind, knowledgeable and helpful. They were courteous, informed me of needed information and cleaned up when they were finished. It relieved some stress as our family has been through some tough things lately and it was nice to have someone who knows more take care of things for us.

The agents arrived within the time frame & were pleasant, efficient and quick to answer any questions. Very pleased with their work and Alex made sure I was informed.

The team was great. Showed up on time and made excellent helpful suggestions. We were very pleased.

Delivery and set up on my 80 inch tv was spectacular! Arrived early, perfect removal of old tv and set up of the new ones. Recentered the mount and everything. Awesome experience! Thank you

The Geek Squad installed a wall mount, in wall hidden cabling and my LG TV. They returned later to replace the 65" tv I had bought with a larger one, when I decided to upgrade. Both experiences were excellent! The Geek Squad members were friendly, professional, extremely helpful, and exceeded my expectations.

Setup was fast and clean. Courteous and professional. Explained and guided me through the setup of the tv and suggestions for additional upgrades when I may need them.

They mounted my new TV great. They were very nice and cleaned everything up afterwards. They did connect all of my devices back up but had no knowledge on how the TV worked. I was able to get a hold of someone there at Best Buy to direct to the web site to download the instructions for my new TV. All that came with the TV was a 1 page general guideline.

The agent put the TV mount on the wall and connected the TV to everything that we needed. Our agent was super knowledgeable, efficient and kind. He did a wonderful job and completely cleaned the area when he was finished.

Agent installed tv mount and hooked up tv doing a good job

The 55” Sony XBR smart TV was in my price range and has a great picture. I own two other Sony XBRs purchased at Best Buy. Geek squad individual did an excellent job of installing the tv on the wall.