Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38685 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 310 Showing 6,181-6,200 of 38,685 reviews
  • Rated 5 out of 5 stars

    Great Service!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was nice to be able to have the new Sony Bravia TV I purchased installed on the wall by a Geek Squad professional. It eliminated a lot of stress from having to do it myself as I am fairly confident that I would have not been able to figure it out on my own. The associate that installed the TV was quite professional and cautious: he showed up early and took the necessary precautions to keep myself and others in the house safe. He installed the TV in a timely manner and was knowledgeable as he demonstrated several of it's features to me. He even discussed my existing tech with me and helped me better understand how it would fit in with the new TV. I would have no problem recommending this service and providing a positive reference for the associate that served me. Thanks!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Fast, friendly, professional

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredibly fast, perfect unboxing, mounting, and cleanup. Really impressed by the installers (in Denver). Helped me pick a height/position, installed, and cleaned up in maybe 30 mins

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Professional

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were so professional, fast and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad is worth the investment!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think it would takee me weeks to accomplish what the Geek Squad was able to do in about 4 hours. They not only installed our new LG OLED television, but reinstalled all the home theater components plus a new receiver and HDMI line behind the wall to make my wife happy. The two Geek Squad technicians (Robert & Chris) not only knew their business, but were personable and pleasant to deal with from start to finish. They even took time to train us on using the new equipment.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great service!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were friendly and efficient! Had everything up and hooked up in 15 minutes! They kept us informed of planned arrival time as well!! Excellent!!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad tv mounting

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very knowledgeable of mounting tvs on walls and connected the devices without any problems. They also connected me to the streaming services I requested and explained how to operate the tv. I was very happy with the service I got and would use the geek squad again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very fast and efficient.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unbelievably efficient. Were in and out in 15 minutes or less.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad installers did awesome job

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two men who delivered and installed this for me were professional, knowledgeable, and installed this quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Best guys on the job for my Tv installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I couldn't have asked for better service than I got. The guys that were sent to my house were professional. They explained everything well. I am very happy with my installation. Excellent job guys.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Everything was perfect

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was perfect! A nice young man mounted our tv. He was on time and obviously knew what he was doing. We’re very happy with the job Geek Squad did.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad does great job!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technicians did a great job remounting TV on the wall with all the wires behind the wall which looks really nice not having wires and cables hanging down the wall. They also explained and fixed some issues I was having with TV. Technicians very knowledgeable and solved all my problems.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great techs

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs did a great job with the install. The tv looks great hung in the conference room

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad Service big Help

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Team is professional and does a great, quick job. Explained everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek dead was great!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were professional and helped me figure out the right tv mount to use for my space, they made the whole process easy!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek squad is the best!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service all around! No complaints. They were punctual, courteous, and professional.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek sq hkup Denon receivr surrsound

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys quickly reconnected my denon sureound sound to TV Hulu after i disconnectedDirect TV. Also they mounted TV on wall and hid wire in wall to outlet. Nice job all done in less than an hrthey i great job!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Professional service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers called to give ETA update, they arrived on time and went right to work. The tv wall bracket was installed, the tv attached and all components connected. They worked efficiently and were out of the door in no time. Wonderful service by these professionals. Thank you

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good job by GEEK agent

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my TV, connected it to the appropriate devices, and showed me how to use the control clicker to move between TV and Streaming broadcasts. Simple instructions and simple to remember. Good job all around.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Very Professional!

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were very professional in the install of my TV and mounting of it. I was really impressed. They called when they were on their way and walked me through everything to confirm (tv) was mounted where I wanted it. They also cleaned up everything when done. Finally, they setup the tv settings as well. Well Done!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad wonderful and efficient

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they were great, they connected all m made sure it worked and followed up with a call

    I would recommend this to a friend
Sponsored