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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38685 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 314 Showing 6,261-6,280 of 38,685 reviews
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek squad install my TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Naomi was professional courteous and let us know what the problem was, quickly to fix the problem and set up everything in a timely manner. She ishe is one of the best that Best Buy has. I am very happy with everything that turned out.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Professional installation is the way to go!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I couldn't have done a better job myself with a group of friends! Oh did I mention I tried that first? Well it didn't work out. We were all unable to do what this guy did in like 15 minutes! It pays to go with the professionals and now the TV looks amazing in my room! Thanks.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad Installed my Sony TV Quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 Geek Squad guys did a great job mounting my new Sony TV to the wall and setting up all the features I use. They showed me how to use certain features too. Both men were very helpful, quick and friendly.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Great Geek Squad tech!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a Geek Squad tech install a wall mounted TV and Sound Bar in the Great Room of my new home. Additionally, the tech also installed all of my Hi-Fi and TV components in my office/den. He did a superb job!! His professionalism and great customer service were greatly appreciated. I would have the same tech do any future work I might need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    NANNY TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can i say? The picture is amazing, sound is thunderous, and the colors are sharp and vibrant.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were great polite and got everything set up quickly and efficiently

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek TV mount quick and painless

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent did an excellent job. Mounted TV and did not leave a mess.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Professional workmanship

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The men from Geik squad were professional very efficient worked and cleaned and disposed of the trash from the boxes .

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad did a great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These young men were courteous, knowledgeable & professional. They did a great job quickly and made sure we understood how to use the many functions.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek squad did a great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    T V was mounted very professionally and the geek squad did a wonderful job. Highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Quick and Professional

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer came in, measured the space, hung the mount (that i bought from somewhere else) and then hung the TV (that i bought at best buy). The whole process took maybe 1/2 an hour and the tv is hung very nicely in our bedroom. Well worth the money because it would have taken me forever to do an ugly job

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great work!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents arrived on time, placed my TV on the wall, connected my ROKU and secured it to the mount, collected all the cables, answered all my questions, and cleaned up the work area. Whole process took about 30 minutes. Very happy with the work done, will be hiring them again to to hang my living room TV on the wall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job mounting and installing our TV/sound sys

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were excellent! Mitch and his associate arrived on time, explained what they were going to do, asked if we had any questions, and did an outstanding job mounting, installing and testing both the TV and sound system. Mitch stayed around to show us how everything works and gave us his card in case we had any questions later. Very friendly, very knowledgeable, and very helpful!!!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek squad success!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Techs were great! Quick, professional, and took the time to walk me through everything. Great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phenomenal job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did a phenomenal job mounting our brand new TV. They got everything done in just 30 mins. They also helped me relocate my old tv upstairs which is a big plus! They’re professionals and very knowledgeable

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad installed tv mount.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew did a great job installing my Rocketfish tv mount above the fireplace. They also hung up the 75” tv and hid all the wires inside the mount. Also they demonstrated how the mount moved. They were very friendly and professional and it didn’t take them very long to do the job.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    crew did a fantastic job with installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the Geek squad arrived on time...called before...and functioned really well. i was reluctant to spend the money on installation, but it proved to be a great investment. the installers were kind, capable,and courteous. they stayed extra time to be certain i could use the tv with my limited tech skills. i am grateful for the help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Above and Beyond

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents delivered and installed my 77” LG OLED as a priority but wasn’t aware of the other relocation of the existing OLED. As promised, they returned a few days later to complete the order. As mentioned in an earlier review, the local staff and management are to be commended for their service and efforts.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    55" TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV was mounted and up and ready in a short time frame. All involved were super nice and helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Swift Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sam an team were amazing! They installed and mounted my new TV so fast. It was professionally done and looks great in my office.

    I would recommend this to a friend
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