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45575 Dulles Eastern Plz
Ste 188
Sterling, VA 20166
Open until 8 pm
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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38685 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 315 Showing 6,281-6,300 of 38,685 reviews
  • Rated 5 out of 5 stars

    Quick install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The pleasant men had everything connected and the trash removed in a very short time. They were professional and thorough.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad exceeding expectations

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were prompt, thorough and knowledgeable. The TV was being mounted over the fire place which did not have a electrical out let over it. However the agents had a work around which allowed them to hang the TV without any wires showing. This exceeded my expectation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mount 70”TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional, quick and efficient. TV mounted in less than 45 minutes. What more can I ask for. Great service

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Very happy with the service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were maybe the most helpful service people I have experienced. They arrived on time and quickly went to work setting up the TV and the sound bar.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Professional Staff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentlemen who replaced my TV were on time, and very courteous. The installed my new TV in only 30 minutes. Excellent service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional, nice, and competent installer. She contacted us before arriving and competed the job in a timely manner.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Professionalism

    Rated 4 out of 5 stars

    Geek Squad Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better then average install, agents very professional, exceptionally clean, would recommend for major installs.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek squad tv installment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The person that came and put the tv on the tv stand did a phenomenal job he was very professional and worked fast he also made sure to keep the area nice and clean when he left

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Good value overall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were unable to mount the first visit due to structural issues and the mount I purchased. They did recommend one. But they didn't have it on the truck (thankfully, cause itcwas 350.00). I purchased a different type and rescheduled my install. Everything went pretty smooth.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    I love the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents took down and mounted the new TV and hooked it up to Dish and the internet in about 10 minutes. They showed me how to use my new TV. I can't believe how fast they were. They also hauled away the broken TV. I love the Geek Squad.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Expert service from Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV was mounted efficiently. Geek Squad person was knowledgeable and explained aspects of operating the Frame TV.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    The Great Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad is a treasure. They came, they set up and gave clear instructions. Added that if I had any questions to please call. Wow.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great TV Mountv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mount was perfect for our 85 inch tv. It swivels well and has held up great!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Quick, Knowledgeable, efficient, complete!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad arrived right on time, and had everything required to get the job completed. The technician brought in the new TV, safely unboxed it and mounted it in an efficient manner. He thoroughly explained the operation in the connectivity with the DirecTV system and sound bar. He boxed up the old TV and was gone. No complaints, job well done.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Prompt and Perfect Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son Patrick said the installers were awesome and did a beautiful job. Geek Squad is always topnotch.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad installers for my TV did an outstanding job. They did professional, clean work in a timely manner. They we knowledgeable & very helpful with my product start up & use also.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Quick and painless installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV was mounted well and in a timely manner. Only complaint was when I checked back after the tech left there was sheetrock dust on the floor where the tech had drilled the mounting holes. On tv's I had previously mounted by geek squad the technicians vacuumed up their mess when they were done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installation of TV.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team you sent did an excellent job installing and then explaining all questions I asked. I am so happy with the TV and also the service that was performed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    "Hassle-Free Service from Geek Squad – Smooth TV R

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was effortless—even when I returned the TV, they unmounted it without hassle and offered to remount it at a later date whenever I purchase a new one.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad is the best. They are professional in determining the best installation possible. They allow time for any of the customers concerns.

    I would recommend this to a friend
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