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45575 Dulles Eastern Plz
Ste 188
Sterling, VA 20166
Open until 8 pm
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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38685 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 318 Showing 6,341-6,360 of 38,685 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Squad did a great job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The squad had a lot to do: Install a power extension in wall, move a TV from on room to another, install a new tv, receiver, and sound bar and blu ray player. All jobs were accomplished to my satisfaction in a matter about 4 hrs. The tech left me with set up info so I could set up Alexa. Outstanding work!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad installed new TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ryan and Justin were GREAT. Installed new mount to hold our new TV, showed us how to operate TV remote. They were friendly, curtious and answered all our questions. Wonderfully patient with 2 senior citizens.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installed 65" TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents removed my existing TV and mounted the new one on my existing Mantle Mount and connected to my cable box. They gave me suggestions on sound bar and tested removed TV.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Efficient and friendly. They called in the morning to have a time frame, arrived early and finished up, hauled away my 75 inches old TV.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek Squad for the win

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad crew was great. Friendly on time and showed us how to use everything they installed and also offered recommendations w out trying to be pushy about it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Home Installation Rocks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad installers arrived earlier than expected. Completed installation and set up quickly and professionally. Explained basics of operation, and took all packing materials with them (giving me the option of keeping them if I wanted).

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad installed my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a great job of mounting my 98 inch tv on the wall. They made sure everything was connected and working.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    98 inch TV install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

     it was a great experience, a flawless install super easy quick. They brought four guys to get it in right. Couldn’t be happier.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    The squad installed my TV mount like pros

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Sqaud actually made it by earlier than originally planned, as coordinated a day prior. They worked quickly and efficiently, installing the wall mount and then booking everything up cleanly. The wires were hidden and nicely organized, and all systems were operating in sync as requested. Couldn’t be happier!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Greek Squad installed LG 8K TV, Samsung Soundbar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Matt and Chris were great. They came in and looked at the existing system and mounts, along with 3 different ways to approach adding the sound bar. Once I chose they were careful, thorough in getting everything up and running. They went over the equipment and how to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Team Mounted My TV!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a great team that came to mount my TV! They were friendly, courteous and knowledgeable. They came in and got the job done in only 35 minutes. The TV looks awesome! Great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TotalTech/GeekSquad Exceeds Expectations

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 55" and Below TV Connect & Mount service provided by our TotalTech membership was a valuable add-on to our TV installation process. We upgraded our GeekSquad service to TotalTech in July and have enjoyed the benefits. A recent TotalTech repair and several calls for help have received quick, professional, friendly service. Now our TV installation went totally according to plan and I am sure that our agent provided additional services not specifically provided under the plans. He provided us with explanations of our options and showed us different possibilities. He listened to our questions and provided responses at a level that we (technologically challenged) could clearly understand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding job! They installed my 75" set on my old brick fireplace, and it is solid. They offered to show me how to use the remote, and when I mentioned that he was unexpectedly familiar with this particular TV brand and model, he told me he watched a YouTube video the night before so he'd know how to work it. So he could show me! That level of service is almost unheard of these days, and it gives me confidence that their attention to detail was well worth my money.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installed my TV efficiently and quickly

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad agent arrived as scheduled and installed my wall-mounted TV quickly and expertly. He connected everything and made sure it was all working properly. Watching him do this made me realize that this is the way to go for most people who have only average handyman skills required to do the installation job.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Television Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Techs that put my television up did an excellent job. It’s secure & done clean. Well worth the money.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 geek squad installers who came were very nice and professional. They did the install quickly and efficiently. Tv looks great on my wall and Im very happy. Always go with geek squad install, NEVER 3rd party.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Excellent Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had two TVs set up and mounted, a new 65-inch and an existing 40-inch. The Geek Squad agent called a few days before to confirm the appointment. Two agents showed up with the new TV and mounted both of them exactly as we wanted them. They also set up the new TV and answered our questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for big projects

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys worked fast and were very friendly and very efficient. They cleaned up after themselves. I got the yearly all Tech plan so the service was much cheaper for me. It was only $50 I had to have them out twice because I chose to have it hung low and everybody said I needed it higher. So much cheaper to do it that way.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Let the Pros Handle the Heavy Lifting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad does great work. Don't waste the effort to try to install large screen televisions and wall mounts yourself. If you sign up for Total Tech, you get the installation, plus an extra year warranty on the television.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great full motion bracket

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This bracket is very easy to use. We had Geek Squad install it and it didn’t take them hardly any time at all. We love the flexibility we have with using this. Our TV is 75 inches so it’s on the larger side. It pulls out from the wall 18 inches which allows us to rotate the TV so we can watch it from upstairs. Highly recommend.

    I would recommend this to a friend
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