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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38685 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 321 Showing 6,401-6,420 of 38,685 reviews
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great service and fast install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    two guys show up , take down old tv , move the mount to new position on wall, rout new hdmi cables , set tv up with verizon fios, take the trash and are gone in 40 minutes-- very polite answered my questions geek squad has never let me down

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two gentleman that arrived to mount our 85” tv were excellent! They provided their expertise and installed it perfectly, quickly and cleaned up perfectly! Very impressed with our first service from TotalTech!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    My Geek Squad installed my 2 TV’s correctly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad mounted the 2 TV’s correctly to the walls.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    My Geek Squad TV Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad that installed my TV did an excellent job. They arrived on time, wore masks and gloves and were very professional. They answered my questions and helped me to understand the workings of my TV. I would highly recommend them. THANK YOU GEEK SQUAD, YOU ROCK!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted the tv, connected new receiver to speakers and tv, then cleaned up behind himself. excellent service

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    TV mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two reps that came to install the TV mount and install the TV onto it we’re very professional.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    I LUCKED OUT AND GOT THE BEST OF THE BEST PROS !!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These two young men were so careful and professional !! When they drilled the holes into my wall studs, one of them held the vacuum under the drill so collect the debris from falling to the floor. NO ONE does that these days !! So Impressed !!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great experience. The team was professional and respectful. Very helpful and detailed work! Installed a new tv mount. Set up my Sony Tv Highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Another Great TV Installation from The Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having the Geek Squad mount and set-up a TV is always money well spent. I've always been pleased with this service and once again it was quick and well done.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Good job by Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This installation was perfect for me. It happened on time, the techs were very prepared and professional, and they used all of the COVID guidelines at all times. I liked the shoe booties also. They were a great crew, and I will use them for all such installations in the future.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Terrific Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek job service is fantastic. They answered all my questions . They were respectful of my floors and white rug. (We had a lot of snow).They were very skilled and knowledgeable.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad Rocks!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed wall, Tv mounted, devices connected, remotes programmed. Reviewed setup and what I needed to add to get my older home theater equipment to work with the new tv. In and out in less than 30-40 minutes. COVID precautions followed. Wish they had hid the cords...

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    The Best Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Joshua and Eddie were excellent. They continually updated us on the install of a wall mount for our TV in our den. Also guided us on the purchase of a mount for our soundbar. Courteous, professional. I recommend these individuals specifically.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did amazing and got the job done within a decent time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THe install guys were great. The replaced an existing wall 70”!mounted TV, hooked up the sound bar, connected our WiFi and hauled away the old TV for only $50 with Total a Tech Support. This is the third TV I had Best Buy wall mount. All went very smoothly.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was very professional and courteous. It was definitely worth having a professionally installed.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Mounting a 75" TV.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV was mounted quickly and efficiently. The Squad knew exactly how to do it. They worked as a team and move products in and out of the house. They answered any questions we had. They showed us how to use the remote. We will always refer to the team.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    55" Samsung OLED TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad installed my new 55" TV efficiently and explained the process in terms that I could understand. Unfortunately, he informed me that the One connect wiring that comes with this TV is not rated for in-wall placement, so he could not wire it with invisible wiring to my receiver. That was disappointing but not his fault, and he looked up the cable that is rated for in-wall installation and offered to install it later. However, Samsung and other vendors do not have it in stock. The technician cleaned up everything after the installation and removed the box but failed to leave the owner's manual with me before departing.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad were wonderful!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They actually arrived early! and were very efficient and reassuring during the unpackkng mounting to the wall and setting up the programming. They even explained it all to me. It was great! Nice gentlemen.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Installation of my LG TV over the fireplace

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a fantastic job! Very professional and nice...took the time to put on boot covers and cleaned every thing up when finished!! I do not think we could have been more impressed!! You have much to be proud of - they were Perfect!

    I would recommend this to a friend
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