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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38685 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 323 Showing 6,441-6,460 of 38,685 reviews
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad was quick!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a great job!!! Very professional! Would use again!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent workers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Michael & companion were excellent professionals, they were quick and got my new tv installed and working.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Perfect installation and placement.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech did a great job taking down the non functioning old TV and replacing it with the new purchase. He made a few minor adjustments to the wall mount and in the end the tv was perfectly placed on the wall. He was a real professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    First new TV in 15 years

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect Service from the Squad. They were timely, professional and courteous. They did a great job.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Such a great team!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was so great. So nice and professional. Got right to work, let us know about any potential issues and made sure to check with us on placement etc. had us take a look and make sure we were ok with everything once they were finished. Cleaned up after themselves and left everything as it was. Great job!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad member arrived on time and was careful in setting up the TV, including in installing a new wall mount. He explained all the settings and took care of the Roku set up as well.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very friendly and knowledgable. They came in and did the install very efficiently. They even offered advice on improving my set up for the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They mounted the TV and set it up.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad arrived in two and were on time. They knew what they were doing and were very courteous and efficient. They did a great job of mounting the TV.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Fantastic set up with this rack

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The set up with this rack is wondrous! Really love the look of it over my mantelpiece.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love the picture and the GEEK SQUAD was awesome and professionally answered all my questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My TV was mounted quickly by the agents and they connected it to all my devices

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad got the TC mounted with ease

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and conscious of where all the cables would go, making sure they were hidden. Explained many of the features of the TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fine Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crew did an excellent job. They were careful to protect my furniture from dust and cleaned up the worksite. Also they saved my money by telling me that the HDMI 2.1 cables I bought would not improve my TV or soundbar performance for the inputs I was using.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent did his job efficiently. The wall mount already installed worked great.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek tech was very professional, friendly and courteous. He took every precaution to safeguard my home during the installation process of my tv wall mount.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prof installed. A+++ for the guys installing tv. The installers knew exactly what they were doing. I am very confident in their work.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Tv mounting service was awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect scheduling, arrived on time and were prepared. Mounted with no mess

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great installation by Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two man crew was great. Fast, detail oriented, and tidy. Couldn’t have asked for better installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad - expert installers!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This one again has the best picture quality. Nothing can beat Sony OLED picture and 65” can go in any room later when Sony comes up with newer and better stuff!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv install for an 85" tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation team was professional and capable. They wore shoe guards and suggested several options to install the tv once they saw our tv viewing space. They had additional items on their truck to complete the installation based on our walls. Also, they concealed the wires and setup the tv.

    I would recommend this to a friend
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