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45575 Dulles Eastern Plz
Ste 188
Sterling, VA 20166
Open until 8 pm
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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38685 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 327 Showing 6,521-6,540 of 38,685 reviews
  • Rated 5 out of 5 stars

    Great job Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have used Geek Squad multiple times now and will continue to use them! They always get the job done correctly and efficiently!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Quick clean and perfect installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What an amazing team - they were very professional and experienced- especially Alejandro - he was quick at understanding the requirement and installed TV to perfection - I was very happy to have them to install (wall mount my television) - Great work

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Fantastic!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish that I remembered the names of the gentlemen that did the instillation! They were both so sweet and made sure that they did the instillation exactly where I wanted it. Masks and shoe booties were warn without request! The whole thing only took about 30 minutes!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentlemen that came to set up our television were extremely helpful and knowledgeable about the product. I would highly recommend using this service for anyone who may wonder if it's worth it. It was!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad is the best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were awesome and very meticulous on making sure the tv fit perfect on the wall. TV couldn’t have looked any better mounted on the wall.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad Smart TV and Mount installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The person who did the installation was efficient and helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Looks Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs showed up asked us how and where we wanted the screens placed. The fireplace mount required a box on the side for wires and they make it look so easy. All wires were hidden and it was centered perfectly. It was a little pricey but worth the time and hassle as they were very quick, placement was spot on and left no mess.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great installation and hook up of TV!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very happy with the team that came out, mounted and hooked up our TV. They were very courteous, mindful and masked up. Worked together seamlessly and cleaned and hauled away everything upon finishing their installation! We would highly recommend geek squad.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great and fast install!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad carefully installed my new 60 inch TV on my wall and it looks great the serviceman was patient in setting it up for me to begin using it fairly comfortably right away. There is no way I could have hung it myself.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Perfect installation!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were very professional, removed the previous tv and installed the new tv and connected to all components. Very happy with the new tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installation of TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not sure if we're able to give the names of the agents that installed my equipment, however Sean Harden representing the Bridgeton store location in St Louis did an exceptional job installing my TV, sound bar and helping to cut the wires away in a very excellent manner. Both technicians paid attention to detail for very neat, professional and knowledgeable about their duties. They went beyond the Call of Duty and making sure I was extremely satisfied and that I was getting the best bang for the buck. They recommended services but also explain how I could benefit from those services and why it made sense for me to employ those Services all the while leaving it up to me to make the decision. I felt no pressure from them and I will gladly invite them back to complete any other work for me and suggest you do the same

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad always top notch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation for two of my tvs and security system has been top notch with my total tech membership. One tv we couldnt use the mount that came with it due to the set up of my wall ,but they were kind enough to hang it on the existing swivel mount that i had in place. Also , i had an issue with my nest doorbell and they were prompt to schedule me and follow up with phone calls. Fortunately, i didnt need them to come out to service the doorbell as I fixed it ahead of time. Definitely recommend geek squad.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Tyler and Kyle are the Best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tyler and Kyle are professional, knowledgeable and very patient throughout both installations of Ring and TV.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a great job mounting my tv and took the time to answer my questions about the mounting. They did an excellent job and I was comfortable about them in my home

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job installing our TVs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a great job. There were professional, friendly, and really knew what they were doing.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Excellent customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had multiple things for the Geek Squad to do and they had it done very quickly. I didn't have to stand there and watch them, they did their thing and explained everything at the end. Extremely helpful, friendly and on time! EXCELLENT

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    geek squad delivery & set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    having geek squad make an in home visit to mount our new tv perfectly is the only way to go. this particular tv did get have a lot of components hooked up to it so installation was relatively simple but even so, i would not hesitate to use the geek squad again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an excellent experience with technician Andrew Buenaventura at the Stockton Best Buy. Andrew installed and mounted a 55 inch TV . He was on time for his appointment and able to answer all questions. However not so great with the in store clerk she sold me the wrong TV mount.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery guys did a great job removing my old tv and re-using my bracket. The had the new one up very quickly and got everything hooked up and running!!! They were also patient with my questions!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    WISH there were SIX Stars!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shawn couldn't have been more professional. I had originally purchased the swivel mount, but upon his arrival he found it couldn't be used on my steel-stud walls. Had a fixed mount one in his truck and installed it, mounted the TV, made sure it was programmed (re-connected my Wii even) and cleaned up COMPLETELY!! HIGHLY RECOMMEND the Geek Squad.

    I would recommend this to a friend
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