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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38685 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 332 Showing 6,621-6,640 of 38,685 reviews
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Geek squad, install.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech. who installed the tv, did a good professional job, I thought the price of $300.00 to deliver, install, and remove the old tv was very high. I am a widowed senior citizen, so I had no other choice, THIS TIME!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    TV wall mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast, professional, great service! I have used Best Buy’s installation service in the past and have not been disappointed.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad-highly recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted the TV in a difficult location and did it well! Exemplary service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Friendly and fast!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were incredibly efficient. They were supposed to come with two TVs, but the warehouse only gave them one. It wasn't their fault, so I won't penalize them for the warehouse's fault.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    The installation and delivery was great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer did a great job of installation. He was quick and efficient completing the installation process. He set everything up, tested everything and showed me how to use it. He answered all of my questions. I am very pleased with the delivery and installation service.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad TV Mounting: 5 Stars

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were able to figure out how to mounted my TV. It was a bit tricky but they were able place the TV perfectly in the upper middle of the wall and connected it to all my devices. Will definitely be using them again when I get a couple more TVs for the house!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    One time. Job done well.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything went fine it was probably a job someone else could do but I could not do. I wanted it done right. I did not like the fact that the scheduling was very far out but that was out of my control. The service person showed up on time did the job cleaned up no problems.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad installed new wall mount screen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both technicians were on task completing the mounting of the new screen. It was done efficiently. They cleaned up after themselves and I think overall they did an excellent job.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    on time and efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers came on time, and worked professionally. I had the TV and mount already. They put the mount on the wall, and gave me good suggestions on the level it should be at. They mounted the TV on it, set it up, worked with my wifi, and took away the packaging, all very well thought out. I would do this again.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad installation of my new LG TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad came with the TV and installed it flawlessly.. They gave me instructions on how to operate and answered all questions before leaving.... They took my old tv away also..

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Fast and efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys uninstalled the old tv and removed the mount, took out new tv and installed the mount and had it mounted and operational in no time.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Super Geeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two different Geek Squads came to our home to install TVs. Both squads were very professional, explaining everything they were doing and instructing us on all the steps we needed to follow to use the tv properly. They cleaned up all the packing materials and their tools and even vacuumed the carpet before they left!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and easy, fast and friendly .Came bright and early in a Saturday morning . They sent 1 guy to mount a 55 in to the wall. Cleaned up and took the old tv when done. No complaints

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They was fast and courteous ty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was done great just had to switch out tv the photo one did not fit mounted on the wall so they took it back I believe still waiting on a refund on it as well!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great moutning service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great mounting service. was quick and in and out of my place

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought 3 televisions from Best Buy (all Samsungs; varying sizes) and paid for their installations. The installations were done effectively and quickly. I had all 3 t.v.s installed on walls. The technician was professional and friendly. Great job and great t.v.s.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They mounted my tv and set up all the controls. It was done very quickly and did not make a mess.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad mounted my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jared was great - he knew what to do to mount the tv neatly and efficiently. He answered all our questions and cleaned away all packing materials.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv being mounted above fireplace

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a great job fast and efficient very friendly and professional they got it done in a hour maybe a little over a hour was really quick was very happy with advice

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Good Job Geekers!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and would highly recommend their installation service

    I would recommend this to a friend
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