Customer Ratings & Reviews

Very professional and would highly recommend their installation service

The TV was fine and the mountain experience was fine however, I was not prepared that I needed an extension cord and I need to have all of my devices coming down the wall with large extension cords and plugged into the wall plug

Agents were knowledgeable and mounted our TV quickly. Both agents were very friendly. We felt comfortable having them in our home.

Recently purchased a 4K TV and wanted it mounted on a cinder block wall in our downstairs living room. This was a task too big for me to tackle. Best Buy Geek Squad came in and were extremely professional, explained what they were going to do, and most importantly...cleaned up after themselves. Very happy with this service!

I had a TV installed as a surprise gift for my parents and the service professional who installed it was fantastic. He followed up with me multiple times before the install date to ensure they would be ready. My parents were thrilled. Couldn't be happier.

The agents mounted our TV and adjusted to our satisfaction; they also connected our soundbar and DVD/CD player to the TV remote and connected us to our streaming services. Dustin and Justin provided great customer service!

They know their stuff. Fast and efficient setup. Will use them again.

The agents were on time, organized, quick, super competent, and nice!

They came in and started hanging my 85 in The Frame TV on my wall which is covered in old barn wood. They did an excellent job and took all trash with them!

The Geek Squad was great! They delivered, unpacked and mounted my new 75 in TV in a very short time. They were neat, courteous, nice and very professional. After set-up, they showed me how to operate my new system.

Installers were professional, knowledgeable, and friendly. Very down-to-earth on how they explained everything and cleaned up exceptionally well. Great all-around experience.

The agents mounted my TV and connected to all of my devices as needed. They were quite professional, courteous and clean. Overall they did an excellent job that was above my expectations

Very happy that the agents installed my 65 inch tv instead of me doing it. John had it up in no time, cleaned up and showed us how everything worked before he left. He took his time and answered all our questions and made sure we understood before he left.

The agents mounted my TV. They were very knowledgeable and friendly and provided excellent customer service. Very happy with the services received.

I had one of the Geek squad guys come out to mount my TV and they did a fantastic job. It was covered under my total tech membership and basically paid for the membership with the service.

The two techs were great in analyzing and preping the work site for installation of the mounting bracket. They had to remove a former bracket and install the new bracket, then mount and secure the Samsung unit. Cabling the unit was included. I have had no difficulties since the installation. Recommend Best Buy to install.

The geek squad was absolutely terrific, and setting up my television. They did such a beautiful job. I highly recommend them for everybody.

The only way to go and a real value. In and out and gone leaving worry free viewing.

Very professional and knowledgeable. They did a great job installing our new television. No wires showing, very nice job.

The agents provided great service. Job required drilling through very hard tiles. They had the proper tools and did good work.