Customer Ratings & Reviews

The guys that mounted my tv did a great job. Made it look so easy! I’m so glad I had them do it. Very professional and friendly. Programmed the tv and channel changer and showed us how to use them. Then explained how to program them if for some reason we had too. They did a great job!!!

Josue and Kevin were great. They walked me through all of the TV features and how to navigate through it all. They were very professional and went way beyond to educate me. I greatly appreciated them helping me! Thanks so much.

I bought a 55” TV and other items and have not received any reward points. It’s also very hard to get a sales person on the phone. However, I do love my second adjustable TV rack. Also Geek workers were great even though they were not able to connect computer because I need a cable for it.

Super professional and solid results. I don't trust myself to hang a TV, let alone a super thin expensive OLED, properly but these guys are pros.

The agents mounted my tv on the wall quickly and professionally. They were in time, helpful and courteous.

The team worked with ease and efficiency to get the job done. I was very confident in the work they did.

Andrew and Ziggy were great. No way i was hanging an 85 inch TV myself. They set it up, cleaned up the mess, and made sure i knew how to use the thing.

The agent was very professional. He gave his opinion on how to best install and then asked what I wanted and we discussed the differences and very professionally explained the pros and cons. I would definitely use that technician for any of my installation projects in the future.

Came out and immediately noticed I had the wrong mount to fit my TV. Told me which one I actually needed and even gave me the SKU# to take back to the store with me. Came back two days later and installed my mount. Extremely satisfied with my service.

Ethan and his partner did a really good job setting up everything. So helpful and efficient.

Arrived on time as scheduled very knowledgeable and helpful

I bought the wall mount and had it installed by the Geek Squad. The man who installed it was very professional, courteous and efficient. He did a wonderful job, very clean, no left over dust or debris. I highly recommend him and the wall mount. Very good experience.

Installed tv mounting perfectly. Very knowlegeble, answered all our questions and professional. This is the only way to go. It would have taken us hours to put this mount up with much anticipated screaming and hollering. He did it in under an hour. I felt very relieved and happy. Definitely made my day!

Technicians removed my old wall mount, installed this one and placed new TV. Flawless execution and the TV looks fantastic flush to the wall

I used Geek Squad to install a new Samsung TV with ceiling mount. They did a fantastic job. They also got the system all hooked into the cable system so when our guests used the TV for the 1st time, no problems !!! Where they had to drill for the mount, they made sure that the area was cleaned & spotless. Great job!

Both agents were very helpful, knowledgeable and more than willing to answer all our questions. They also gave us tips on getting all the benefits of our new TV and Roku to get the best picture available. Excellent!

The two techs arrived on time and were very professional as they worked. The lead tech explained the operation of our new TV and ensured we were satisfied enforce they left.

Never showed up on the day selected and did not call but this review is on the guys that showed up after Best Buy rescheduled. Very respectful of the property and addressed all my questions. Did their job quickly and efficiently.

Best Buy sent an outside contractor to install my 65" Samsung tv. The guys put tv over my fireplace using my old mount, connected to home theater system, and programmed my universal remote all in about an hour. Very pleasant fellows and instructed me completely in use! Very satisfied.

The agent arrived on time and with a smile! He quickly mounted the wall mount and TV for an elderly disabled gentlemen. The patience and professionalism- knowledge of the TV features and settings and remote uses- which were incredibly important as the customer needed simplified use and set up! The agent kindly explained, listened and chatted with the customer not because he had to- because he was a true professional. Highly recommend! The level of service exceeded expectations for the customer and his family who purchased the tv and install remotely as a gift.