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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38685 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 342 Showing 6,821-6,840 of 38,685 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Christopher Wilson is the go-to guy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Christopher Wilson from the Atlanta Edgewood store was excellent. He is highly skilled and was very personable throughout the installation. If you need a TV installation, Christopher is your guy.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Exceptional workmanship by the geek squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I purchased my 70" TV I wanted it on the wall,. There was no way I could put it up there myself, so I hired the geek squad to do it for me. I am so grateful I did. They were kind, efficient, hooked all my devices to my TV so when they left, I couch surfed theater style and it looks fabulous!! Thank you for such wonderful work!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek Squad was great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was polite and very knowledgeable about hooking up my TV and receiver, along with my old blueray player and my U-Verse box. When everything was installed and up and running, he thoroughly went through step by step how to operate my new TV and all the other components.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad is truly amazing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So worth it! And yes, will have them install my next TV purchase! He was amazing! Very thorough and cleaned up after himself. Literally not a speck of dust left behind! He even gave us tips on using the TV and offered some no cost streaming!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and professional. The group of staff installed the tv mount on tiled surface and shared good knowledge with me. Really nice guys

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A satisfied customer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery and set up was done in an expeditious manner. The operation and functions of the television were explained thoroughly. The two gentlemen that delivered my television set were kind, considerate, and respectful of my property.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad TV Wall Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad has always been efficient and helpful. I had them come to my home to wall mount a 43” TV. It was a bit tricky as holes did not easily line up between the TV and mounting bracket. They did a great job solving this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek David was great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    David arrived on time and was very pleasant. He was careful with the area around my furniture and explained how the wall mount could be tilted etc. He was helpful with my questions.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad was GREAT!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jesse was GREAT at installation and answering my questions.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Happy camper

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could not be more happier. They were very professional. Job well done.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    They are great and fast

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is very profesional. The guys that came out were very knowledgeable and fast to set up all my devices. I’ve used them before and will continue to use them. They set up 5 TVs this last time in about an hour and a half. They set up my directv and also any game systems I had.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Power Team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two man squad were efficient and funny. At first they weren't sure of how to mount based on water line but they figured it out!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Amazing guys

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This guys make a excellent job, they are professionals

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV installation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job installing the wall mount and TV as well as my Roku. Geek squad was definitely worth it. Would use them again.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad installed and hung my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squard came and did a wonderful job of mounting and hanging my large tv. The professionalism , courteousness and time taken to do the work was greatly appreciated . I would highly recommend friends and family to use geek squad.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad Delivers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding service. The Geek Squad Team was A+…From delivery to mounting, everything was flawless. Shout out to Juan and Aaron who were my delivery & set-up technicians…

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad performs again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery and mounting was seamless. No problems whatsoever. It’s a little pricy, though, which is why I took off one star.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    65 in TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Durrell from the Geek Squad did an excellent job installing our 65 inch TV. We just moved here from Georgia and was without this TV for quite awhile. We really appreciate the courtesy and professionalism we received from the Geek Squad.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Highly recommend Chris

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chris is VERY efficient, highly qualified and a speaks to you - not at you. He was thorough when explaining the many features on the new TV; reprogrammed all of our remotes; and checked out each piece of our equipment to make sure it was compatible and working with the new TV. He also arrived on time and cleaned up after himself.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great people

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two dudes were super quick and super nice. They set everything up for me. They even won the heart of my dog. Give them a raise.

    I would recommend this to a friend
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