Customer Ratings & Reviews

Excellent customer service, punctuality, skills, and expertise when they dismounted and then re-mounted our rather large TV as we just moved. Explained and demonstrated everything. Highly recommend!

The two dudes were super quick and super nice. They set everything up for me. They even won the heart of my dog. Give them a raise.

Geek Squad was great! They had to deliver and install a large tv upstairs and they were great and getting the job done. They were also very informative about future upgrades.

So the technicians arrived at our house right on time. There were two of them. Perfect for my big tv. They worked safe and we felt safe. They had a great attitude. Before i knew it they were done. They did a great job. I would definitely recommend.

These two were very professional, very clean and very quick. They had my 85 inch TV up on the wall in 20 minutes.

Attentive to detail. The crew that I have hired for the last year is amazing.

The techs arrived on time, were knowledgeable, & cleaned up any mess from drilling. There is some feedback I would suggest, & that's to give a shorter appointment window, so customers can still do things throughout the day. 8-9 hr window is too long. Thank you.

The installers put up the mount quickly and exactly how high I wanted it and centered how I wanted it. I like how I can tilt the tv down and aim it to one side when I need it to.

I absolutely love the GEEK SQUAD! They come out and hook everything up. They are polite, fast and informative.

The agent connected my tv and all devices. He made several recommendatuons on how to boost my wifi signal to that paortion of the house. Installation was quick and professional. And the discount for being a My Best Buy member made it a great value.

Geek squad was great at installing our new TV mount. Arrived on time, quick with installation, and were tidy during/after installation.

Everything went great except when they 1st got there. They tried to use a dolly to push the eighty three inch t v over rough stamp driveway Took some firm language to get them to carry it to the front door short distance

Everything went well, very professional. They cleaned up love the service. It was wonderful.

Very knowledgeable helped with everything easy professional set up

The guys were great! Mounted the TV in record time!

Installer was on time, asked where we wanted TV mounted in the kitchen, brought all proper equipment, and cleaned up work area after TV was installed. Would definitely recommend Geek Squad as service was excellent. Only negative was additional (substantial) cost to mount TV wall mount on outside concrete wall.

I wasn't sure about mounting my TV to a natural stone fireplace, but it went up without a hitch. I'm so glad I had Geek Squad handle this for me.

The guys that installed our tv were GREAT. we could have hung the tv ourselves but AFTER that the tv did not work. So grateful they installed it and documented the tv was faulty. Best Buy had another tv brought out a couple days later and the old one returned to the store. Made things easier for us!!!

Loved how easy this was. They brought the TV and mounted it. I wanted it in the corner cause that was the best angle for the room, and I already bought a corner mount from Amazon. They had no issues and talked me through the process and asked a lot of questions.

Jason and his partner did a great job with mountain and setting up the t. V's. Very good customer service Skills.