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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38685 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 344 Showing 6,861-6,880 of 38,685 reviews
  • Rated 5 out of 5 stars

    Installed the TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They had to get a new item to install on the wall I just didn’t have the time to go over the product and turned out to be much more expensive than the original product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Couldn’t be happier

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    our installer Art and his assistant were just wonderful. They had a minor adjustment to do after the fact, and Art came back to our home a few days later. He said everything up and now it’s working perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Geek Squad did a fantastic job installing my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was amazing! Service men were courteous, professional and very knowledgeable. Very pleased with the service

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Geek quad heroes.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The young men were amazing. They came twice because I did not have the correct equipment To install the TV. They were very knowledgeable, polite and helpful. They were able to use some of my existing equipment and my sound system. I hope to see them again.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team that set up my TV and sound bar were great! They were professional, courteous, and efficient. The Best

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Quality Work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Techs came in and figured out what I needed and what was not needed and set everything up in a very short time.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your installation team did great, I was so relieved I ordered the service.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installed fast and perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They guys who installed were amazing and helpful. They measured everything perfectly. I hope to use them again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were very professional and friendly. Cleaned everything up if they made a mess.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Customer service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were excellent. Very knowledgeable. They had great customer service. They answered all my questions.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad installed my TVs Fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were fast and awesome. I had 4 TVs mounted in less than 30 minutes including them snaking my wires for one of my TVs through a wall.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Smooth Sailing for connecting soundbar mount to tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents took down the mounted tv and laid it on padding they brought with them. They then connected the new soundbar mount with soundbar to the tv wall mount. It all went smoothly and quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great staff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The contractors were very professional and explained throughout what was happening and the best methods and stayed even when the WiFi set up was slow to make sure my TV was properly connected!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent response

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately the TV broke soon after initial installation but Dave called back with possible corrective action - to no avail. New TV brought in and now works fine. Additionally I was able to talk to the second installer (Mike), after an update changed the viewing settings on the TV. Overall I'm well satisfied with the install.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad is awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys installed the the tv and sound bar for my elderly parents and did a spectacular job explaining how to operate the tv and programmed the remote to make it as simple as possible. Couldn’t have been a better experience

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Agents of Order

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were polite and efficient, asking questions so that I got my TV mounted exactly the way I wanted!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    TV Mounting Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The members of the work team arrived on time and we done with their work is less than two hours. The work was of professional quality and they left the room as it was when they arrived except the TV was mounted to the requested specifications.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Greek Squad Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was my first time receiving service via a Geek Squad team member. I was so impressed. There was great care to ensure everything was seviced correctly. Glad i bought the Geek Squad service subscription.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hung right the first time!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was so nice to make the purchase and Have the Geek Squad professionally mount and install my tv's! They look great and function perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WESTINGHOUSE ROKU TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't used the features Roku offers but I love the tv. Very clear picture and I look forward to using the features of the Roku part of it when I have some time.

    I would recommend this to a friend
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