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45575 Dulles Eastern Plz
Ste 188
Sterling, VA 20166
Open until 8 pm
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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38685 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 346 Showing 6,901-6,920 of 38,685 reviews
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Great set up and installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys where so wonderful they set up so fast explained all the features and great personalities they where very precessional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service by Sal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent Sal was excellent. Explained all that he was doing, Installed my TV, relocated my old TV and connected all to necessary devices. Service above and beyond. Couldn't have been happier. Very considerate of furniture, etc. which I really appreciated too.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician showed up on time. Was in and out in a timely manner. Made sure I understood how everything worked before he left. Even received a follow up call the next day to make sure everything was still good!

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks so much for your kind words and positive feedback! We love hearing stories like this and appreciate you sharing it with us! It brings us great joy that you had a great end to end experience through it all.

  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    The Geek Squad installed my new 85 inch TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad installed my 85 inch TV and mounted it on the Wall. Staff was very professional and took care to clean up and remove all trash. They also insured that all devices worked and were connected. Very polite and answered all questions. Very knowledgeable.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 4 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were very knowledgable and very courteous and I was overall happy with their ability to mount and install such a large TV, but I noticed after they left that they left two large dents on the cabinet tops directly below the TV. If not for this damage to my cabinets, I would have given 5 stars.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lucas and James were excellent!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team arrived on time and were very safety conscious. We needed another wall mount, which they quickly obtained. The communication around what the mount would and would not do was very clear. All in all, as summarized above,, Lucas and James were excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    A+ Set UP

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick, efficient, and great communications by the installers.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad Techs installed 2 TVs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians were very professional and installed two TVs. They performed the installations in a clean and safe manner, protecting the floor and keeping drywall dust to a minimum while drilling a hole in the wall! The two techs worked well as a team.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad TV Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have an older home and they did a great job getting the mount to work for our Frame TV.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    TV Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mounting bracket will hold up to a 90 inch TV. It does take two people to mount a TV. The bracket works fine. However, it would be better if it extended a few more inches from the wall. This would give you better access to the cabling on the back of the TV without having to remove the TV from the bracket.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Does an amazing job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Put it right where I wonted it with no problem and had all the tools at hand to get the job done did not forget nuthin

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Very happy customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech team did a great job, showed up early and were very quick.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    10/10 would recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent who mounted my TV was fantastic, professional and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is perfection. The tv they set up for us is centered and level. They measured to total perfection. They were quick and cleaned up before they left. Amazing how the crew worked so good together!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Nice, neat job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came and measure and installed the tv right away with precision and they make sure that we agree with their decision

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    IT was a quick process

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A GREAT AND OUTSTANDING JOB !! I would use them again because the work was great and fast and professional

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad. Professional installers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The workers arrived right on time, had TV mounted perfectly in no time. There was no clean up even necessary

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Quick install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and easy to mount. In less than 30 min my TV was mounted, configured and working perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Geek Squad installed my TV with premium service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good initial result but then my cable box fell off the back of the TV after about a week. The lead geek squad person came back to fix and now it is difficult to change channels using the remote. Geek Squad personnel were efficient, very pleasant, and helpful but as of today the overall result is not completely satisfactory.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad installed my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were great. Had issues with Amazon Prime app after they left thou. [Note: Installation fee quite expensive for a 30-min or less install time.]

    I would recommend this to a friend
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