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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38685 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 348 Showing 6,941-6,960 of 38,685 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad handled my installation quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were professional,timely and completed everything that was needed

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Fast and convenient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent assigned to mount my tv and wall mount was professional, courteous, friendly and on time. Took every precaution to protect my belongings and my wall.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    75 inch TV wall mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that came to mount my TV to the wall were excellent. They were quick and mounted it perfectly. Id highly recommend them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used the Geek Squad to install a Frame TV in my office and 2 TV's in my house. I then called them back to move a TV to a different wall. GREAT Service every time. They took the time to hook up everything and to show my son and I how to use everything.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Incredible Geek Squad Service!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was completely impressed with the Geek Squad who installed two televisions in my home. These are very professional people, and I highly recommend them, for their knowledge and willingness to go above and beyond.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were professional, courteous and totally upfront about not needing some items I purchased (in-wall cable concealer, didn't need it because was for a Samsung Art tv). They were open to explore my request for a particular install (needed the cables run elsewhere), but were also upfront about why they weren't able to do it. I recommend TotalTech because install for both TVs I purchased was free.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very professional and prepared brought a back up tv mount just incase and we needed it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad rocked it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job and left everything cleaner than they found it. Ezra was very communicative before he came out and during the whole process to make sure I was satisfied. Patiently went through options and recommendations with me. They ran cabling in the wall and mounted the TV and soundbar. Recommended I run an extra HDMI in the wall while they were there for future use in case I wanted to hook something else up. Low and behold 2 weeks later I needed it and was sooo glad it was already there and easy peasy.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 4 out of 5 stars

    Quick, Neat TV mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer mounted my new TV and connected it to cable, roku, and a dvd player. He was quickly able to mount it right where we wanted it to be. He explained the mount adjustments and the TV remote. It would be great if they had a handout "new TV remote 101", because it was a lot of information.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent on-time installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased a soundbar for our large screen tv and decided to use the Best Buy Geek Squad to take down our tv, install the soundbar, and then re-mount our large tv. They arrived on time as scheduled and were very polite and did a great job. We were very impressed and glad we hired this service.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Geek Quad was Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service! The tech was friendly and very knowledgeable. He was able to get the tv mounted on brick in no time. Looking forward to getting sound hooked up next.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad mounted my tv and did a great job! Very careful and made sure everything was done properly. Thank you so much!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is the best squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were helpful, fast , and respectful of our space. Excellent service.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They mounted the tv exactly how I wanted it and made sure that I was satisfied.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Good Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crew did a great job installing the support system and TV. Explained everything very clearly and cleaned up very well when done. Nice Job.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV install over fireplace

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    awesme job. Very professional and quick! Easily since the mounting was on a stone fireplace. Great jo.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad guided me thru the use of remote and ap

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents with professionalism and expertise successfully instaled and mounted my 50 inch sony smart tv. They were able to show me also tge hdm1 ports thst i can use for sny streaming stick or device. Answered sll my questions

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great Experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad installer was great. He contaced me to provide an estimated arrival time which was great since I work from home. He was professional and accomodating. He installed the TV mount and Television in under an hour.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    tech guys

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    two technicians and they mounted my TV, kept the wiring low visibility and tied in my devices.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV Wall Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad provided ample notice on scheduled arrival time and came fully prepared to complete install. Job was done cleanly with no issues what so ever. Tech took time after install to walk us thru the new TV settings, etc. overall great job.

    I would recommend this to a friend
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