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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38685 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 351 Showing 7,001-7,020 of 38,685 reviews
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    TV Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad arrived during the appointment time window which was given. They gave me several options for mounting my TV in the corner and connected all of my devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hung the tv nicely !!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad guy was great. Friendly, clean cut and knew what he was doing . He hug the tv on the wall and after he was finished he also set up the tv and made some tweaks so the picture was superb !!! Will use again.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Patient, quick and professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was of the tv was fast and professionally done. They were very patient with trying to figure out the best position with their help.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    It mounts your tv.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad team did a great job getting this installed & getting the tv put up. I've done this one time before and they did a great job then too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is amazing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    wonderful to have my sound system back and connected to TV; techs were wonderful, answered all my questions, took extra time to make sure I could make it all work

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    On time and clean

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One agent came on time. He made sure to show us where and how he would mount our TV. He was courteous and communicative. He cleaned up after himself and left. Happy customer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Moving Mounted TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They got the work done yet left the issue on the other wall and I still need to resolve it. I had to push to get them to get a part I needed to finish the job. The new install looks awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my new TV quickly, on time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were fast, efficient and courteous, would be happy to have them for any future installations.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV Installs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There were 3 tvs to hang on the wall, along with a couple of sound systems and then some! Those guys did a phenomenal job

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Money well spent!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is legit! It was worth every penny! They were here for 6 hours making sure everything was installed perfectly. It would have taken me days to install everything without the confidence that it was done right! This team are professionals!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this can swivel tv for better viewing angles for my Sony tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad guys arrived earlier than planned! Installing was a breeze, and I forgot to order a mount but luckily they had extras. They made several great recommendations for accessories and protection plans.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installed my tv bracket and tv.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very helpful and knowledgeable. They made sure I was happy with their work. They cleaned up before they left and made sure everything worked properly.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 3 out of 5 stars

    Haul away of old tv

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Paid for delivery, mounting and setup at the premium price $149.99 and was told that hauling away the old tv would be extra, be aware that the premium price does not include hauling the old tv away. I chatted with Best Buy several times and that’s what they told me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greg was absolutely amazing to work with. He was professional and reliable. He came and mounted two of our TVs and did such an incredible job doing so. I was extremely impressed by his customer service and he had such a kind personality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeked About My TV Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Premium TV Mounting 56" and larger was an excellent value especially with the Total Tech Support membership, provided for secure transportation and deliver of the large television and an efficient use of time to safely mount the large television. The team took time to setup my display and teach me about its use. I also love they were respectful by being on time/schedule, wearing shoe covers and face covers according to company instructions that were stated prior to the appointment, and let the area spotless after the install. The Geek Squad conducted the installation with excellence all around and I am glad I utilized their services.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad was great! On time, efficiently set up the new mounts and tv and got our sound bar sinced to the tv.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Did tge best job

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv above the fireplace with ease and get it connected to all my device. They test all the features on the tv working perfectly. They connect the tv with my sound barr too and maje it to work perfectly. Even gave best suggestions to place my woofers.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Nice Work!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a nice job with mounting my tv. They were knowledgeable and did nice work, though it did take a bit longer than I expected (they needed to get parts from their van that they didn't bring in with them).

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Relocate and mount old 55" tv and mounted new 75".

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents remove my 55" tv from my living room and mounted it in my family room and connected it to cable. They mounted my 75" tv in the living room and connected it to the sound bar and cable. They did a great job!

    I would recommend this to a friend
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