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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38685 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 353 Showing 7,041-7,060 of 38,685 reviews
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Professional and Knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely professional and knowledgeable. I was walked through every step of the process and made sure everything was installed to my liking

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    installtion crew

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation crew were friendly and quick. They cleaned up after they were thru and explaned the workings of the tv

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 4 out of 5 stars

    The good and the bad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a table mount which took almost 5 minutes for a separate "furniture" team to put together. Not a good value for the extra $49. The installation of the TV, which cost another $49, by a separate team went smoothly. I would have appreciated more time spent on explaining the remote which I still have not mastered.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Excellent TV installation service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    agent installed my TV and mounted it in a very professional manner. He respected my time and my house. He was very clean and neat.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv and answered any questions I may have had.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with the set up of my new TV. Gentleman were friendly, covered their shoes upon entering, vacuumed the shavings and dust after drilling holes, and arrived during scheduled window of time. They were quick but efficient and made sure everything was working before they left. I have piece of mind that it was mounted and installed correctly. I feel the price is a bit steep but otherwise I'm satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    yay Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it was a difficult installation and they worked hard to get it right, BUT too expensive

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Best Support Team Ever!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two folks who came in helped with the install went above and beyond their commitment to get this job done in a very friendly way. I highly recommend Geek Squad and now I'm a lifelong customer of Best Buy because of this amazing experience.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents that came out were promptly on time, Polite, and friendly. Their installation of my mounting bracket and TV were seamless end to end. I would recommend Best Buy’s geek squad it’s worth it!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    yes they did a great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek squad did great job takeing my old tv off wall and put my new 75inch tcl qm8 tv on wall great crew

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek Squad replaces an older mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this mount to replace another type of mount. It is far superior and much easier to adjust if needed. The Geek squad guys were great installing the new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek squad did great work.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture easy to use. Geek squad set it up and showed my wife & I how to use equipment and remote.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The GS were excellent. Took great care with my new items and carpet. Wore footies over their shoes. I love that too.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Quick and efficient

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my TV with ease and professionally like the professionals they are. My second TV mounting was just as good and even faster. All of my devices were hooked up and the choice he helped me with in choosing where to mount the TV exactly was perfect! Thanks!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad very professional install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs were fabulous and provided suggestions for additional products and services. The suggestions on how to mount our tv were welcomed, also! We would have made a mistake had we not discussed the options.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    It’s more complicated than it looks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We could’ve never done this on our own! So glad we had Danny, a true professional. Don’t try installing on your own, hire the experts!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung 55in TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with our Samsung purchase! Excellent picture quality! Smooth delivery and set up!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV installation by geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad were very professional and did a very clean installation, I will always recommend their service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wall mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the new wall mount! Geek Squad fit it in perfwctly to my space, replacing an old wall mount

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad were wonderful installing wallmount TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician arrived on time, He discussed the work with us to understand where we wanted our TV mounted. Work was completed quickly and the TV mount looks great. The tehicain cleaned up the entire area and moved furniture back to original locations. Entire experience was first rate

    I would recommend this to a friend
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