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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38685 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 354 Showing 7,061-7,080 of 38,685 reviews
  • Rated 5 out of 5 stars

    Geek Squad installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my tv and was very pleasant and efficient

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    If at first you don’t succeed...

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Long story short, the tv was installed properly with the “no gap” wall mount that I had requested originally. Unfortunately this was after 3 separate visits. My recommendation is to always go with one of their Best Buy Geek tech’s and not someone freelance due to scheduling needs. I’m sure there are great install techs who work for Best Buy, but the geek squad guys are phenomenal

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    New tv for family room

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Steve was great! Extremely professional, and knowledgeable. He did an amazing job, and made sure that we were completely happy with the install

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your team was very professional and did a Great Job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sweet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super knowledgeable. Had me return a soundbar mount because it would add to much weight on the tv so they did not recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not only were these guys technically proficient, they were very courteous. The entire process took no more than 15 minutes and the mount works perfectly. I would definitely use this service again, especially since they mounted a 65-inch TV. Didn't want to risk messing that up and I'm satisfied with their service.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installed my TV like some super PROs!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two agents that came in and installed our tv and soundbar were true professionals. They took the time to make sure we were completely satisfied with placement, were quick, and made sure everything was tidy before leaving. I would recommend this service to anyone!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Perfect!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service! Every part of the job was done properly and professionally.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Tv mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great excellent service. Communication was great. Add In they clean up their own mess. Top of the line service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad's The Way To Go!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My tech agents were careful, quick and knowledgeable. I will definitely work with the Geek Squad again.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    GEEK SQUAD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I used a competitor first to save a few bucks! You get what you pay for! The TV was hung crooked and they hung it on drywall alone with cords showing! I do have a tricky setup but the Geek Squad showed up and knew exactly what to do! They were more expensive but worth every penny to get it done perfectly!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    10 out of 10 would recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer was great. He did it quickly and as quietly as possible as I worked from home. Once completed, he explained all the in's and out's of my TV and soundbar. I had a small issue and he came right back to fix it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A quick installation by a knowledgeable Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad crew was very experienced at mounting large screen televisions. They were friendly, efficient and very knowledgeable. I highly recommend using them to install a large tv.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    All around, great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    From point of sale through installation, great!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Geek squad did ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents installed television mount very quickly and without incident. Had issues getting television to work after they left, originally thought it was a cable issue until discovering they unplugged two cords and not plugged them back in

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Professional & Knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional, knowledgeable and helpful team.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    The geek squad did a great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought it was excessive to charge the amount you did when all they had to do was swap out two TVs. No mounting was needed. They also tuned the harmony.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad set and mounted my 75" TV with care.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents painstakingly set up my TV with a considerable amount of care. They were expertise in doing the job.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentleman that came to install TV was very knowledgeable and friendly.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Great installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two techs that mounted my television were so helpful and full of knowledge. Would definitely get there help again! Please be polite to them.

    I would recommend this to a friend
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