Customer Ratings & Reviews

The agents were very professional and knowledgeable. Did a great job in a short amount of time. Extremally pleased.

Nothing but a rave review for John Shores and his partner. They were very friendly, customer oriented and knowledgeable about the whole installation process. They work very well with the ATT installer and the Phoenix/SONOS installer in getting the complete system up and running. Great job guys.

Dillion was great, he mounted 2 TV's and did a fabulous job. I will always ask for him.

very good service on time and professional. the only drawback i ordered the wrong wall piece but they had the right one on board in there vehicle

The technician arrived on time with everything they needed to mount and connect our 75” TV. They completed the job with no mess. They were very efficient. We were pleased with everything.

I could not mount an 82" by myself so I called the Geek Squad. Initially set up over the fireplace, large TV, mistake on my part. I called them back and they placed it over the wall in the keeping room, no questions asked. Total Tech Support member, I will definitely renew.

The mounting we chose to hold our 43” tv is perfect . It allowed us to mount the TV in the corner of our new sunroom..The Geek Squad got the mount and TV up and going in no time.. no fuss … no muss . Grateful Homeowners here!

The team member was at my house at the agreed upon time. He was able to install the tv exactly how we wanted it, and it was quick. Much faster than I would have expected. He then walked me through the operation of the tv to make sure it worked as expected.

Technicians were prompt, professional and courteous. Actually showed up early and finished the job in less than 45 minutes. Before they left they cleaned up, took all the packing materials and then reviewed how to use the product.

They did an outstanding job on my TV. I’m so glad I had them do the mount and install. Highly recommended.

Working with the Best Buy Agents has always been a great experience, knowledgeable, proactive, solution oriented. The agents that helped me with my tv installation made a special trip back to make sure everything was working, they were excellent!

Absolutely professional job, no aspect of the installation was missed and the team were just a joy to work with!

They arrived swiftly and installed the tv with ease they even proved it was on there well would call them when mounting my next tv

Excellent job by the Geek Squad! The agent took his time mounting the television and he was very professional. He was very thorough in completing the task and did great job cleaning up once the job was done. I will definitely ask for this agent again by name.

Purchased a 75' TV with this mount and had it installed the very next morning. The person was a third party paid person and the ordered showed to only set up TV on stand but he was really nice and professional an started mounting the TV while we waiting to talk to customer service to correct job order. Would definitely recommend Josh Simon from Viasat.

The agents installed a TV mount and set it up perfectly. They arrived on time and they tied up all cables, neatly. They made sure I understrood how to move the TV screen, properly. TYhey were polite, knowledgeable and professional.

The two gentlemen from Geek Squad called ahead, were on time, and did a very professional job. Very friendly and clearly knew what they were doing. The cost was somewhat higher than I had hoped, but in the end, the job was done right and it was not something I wanted to have to do. So it's OK.

He was very knowledgeable and knew what he was doing. Friendly and curtious.

The two geeks who installed my new TV were extremely professional. They were efficient at installation and were real gentlemen. I would have them do any service beyond just installing a TV. In fact I hope I will get them back when I buy another TV from Best Buy... probably very soon.

I can't believe how good, and nice Geek Squad are. They came and mounted my TV in no time! They did a wonderful job! my TV is very sturdy. I totally trust them and will continue to use them. THANK YOU on a job well done! I will pass on my experience to everyone who needs this done