Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38685 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 356 Showing 7,101-7,120 of 38,685 reviews
  • Pros mentioned:
    Tv mounting

    Rated 3 out of 5 stars

    You left me only half way set up!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My tv was mounted to my wall well, and I am able to use it. However, I bought a sound bar and speaker as well, along with something to hide the wires. None of these things were set up by the tech. They are still in the box, the wires are exposed. I went to Best Buy to have these things taken care of and was told it would cost me over $300. I decided to take care of it myself. I was hoping my handyman would do it, but he has been sick for the last week, and I don't know when he will be well to do this last little bit - drill 2 holes - so the sound bar can be mounted. I feel very frustrated with the whole situation. I don't know what to do.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad did a great job!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were professional, and efficient. I found them to be a huge source of knowledge about the tv I had purchased and did a great job explaining how to access the features of the tv.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installing team

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 men were courteous, knowledgeable and extremely helpful in the installation and explained all facets of the operation.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Great service!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was excellent! Service was very professional and she was quick and neat.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Leo and jasmyne were great at communicating!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loe and jasmyne that came to install the tv did a great job! They called, took pictures of what they were doing before they finally hung the tv. I would recommend them!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad is awesome

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent helped to remove the old mount and mounted the new TV at the appropriate requested height. This was done very quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek quad TV mounting

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents that mounted the TV were very courteous kept things very neat and cleaned up after themselves they completed the task very quickly

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek Squad Agent Dale performed his job admirably.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Agent Dale mounted my TV within a reasonable amount of time, and he also setup my printer with my desktop computer. He was very efficient.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad was professional and fast!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents arrived on time and quickly had my TV and devices mounted correctly. They left my equipment cleaner than when they arrived! Highly recommended, worth not having the headache of doing it yourself. You can tell the TV was professionally mounted, it looks great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT WORK! Nice guys and we are pleased. Yes, I would recommend. They were very helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Awesome job hanging 2 TV’s

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did an amazing job hanging both my 65” and 48” TV. I told them exactly where I wanted them mounted and they did perfectly! Would definitely recommend them! Awesome job guys!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My TV installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service is excellent for the price and was also done by a well qualified technician in a very short time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    agents are very nice and installed and connected our new tv and remove and take the old tv on one of our bedroom.....excellent service. thank you geek squad agent for your service. and the are on time.... eccelle

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV wall mount and installation of tv.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers did a great job of installing the TV wall mount and mounting the TV to the mount kit. They also mounted the cable box so that it was out of sight and able to access the cable box signal.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad Tech was great!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician showed up on time, surveyed the situation, new exactly what to do with the TV mount. His work was great. Set up the TV (75") with out any help, reworked the TV remote to work all the devices and was in and out in an hour and a half.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad Rock.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great couple of guys efficient in getting the old tv down and installing the new one. Set it up and cleaned up after themselves . Easy to talk to about tech issues.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great experience with Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a great experience with this installation! All my questions were answered, the TV looks great, and everything's working flawlessly!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Quick Install!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. I have had 3 televisions mounted in the past 2 months. Two Tilt TV Wall Mounts and one Full-Motion TV Wall Mount. The installers showed up on time and worked efficiently. They where in and out in about 2 hours. So far so good!!

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    TV Mounting

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice work but a little expensive. Clean up was good.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Geek Squad installed my TV with surround sound!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was on time, very respectful with a wide knowledge base and very experienced; Great Job! Geek Squad!!!

    I would recommend this to a friend
Sponsored