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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38685 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 359 Showing 7,161-7,180 of 38,685 reviews
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Fast professional install all done safely

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional team of Geek Squad installers quickly removed our old plasma tv and installed our 4K smart 50 inch Vizio TV. Followed all Covid safety procedures and were in, out with old TV in about an hour. Did all Internet and Directv hookups! Great job.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Was very happy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I fill they did a good job getting everything hooked up and running. There were 2 men and they both made sure I new what was going on threw the process. Thanks so much !!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast, friendly, knowledgeable guys

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Russell and Josh showed up and made this tv install a seamless process. They were very efficient and knowledgeable. They also hooked up a sound bar that we had previously purchased. Thanks guys! We look forward to using this service in the future!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Nice and professional

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both techs that came were nice and professional. Nothing against them, but I wish Best Buy would let them refund items you didn't need. He was able to charge my card for an HDMI cable...but couldn't refund to brackets I bought and didn't need. Had to drive back to store and do it.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    They we're so patient with with me.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They hooked up my tv . and all my devices we just had a problem with the door bell and I had to call my alarm company to come out to fix that problem and now it works fine.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Geek Squad Technician

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was one that I would highly recommend to everyone. Efficient with accuracy, and knowledgeable. Showed much respect in our home!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    installation of TV wallmount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a wall mount at Best Buy based on the salesperson recommendation and arranged for installation. When the installers arrived, they quickly set to work and found the the mount I'd purchase would not work for my tv. They explained the situation, and fortunately, they had a mount on the truck that would be the correct size. The installers were knowledgeable, pleasant and efficient, and after they connected my television to the cable box, they tied the cables together and showed me which of the remotes I needed to use for the services on my TV. Thank you Nathan!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad perfect TV mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He installed my 2 TV mounts & didn't leave until EVERYTHING was figured out! He went above & beyond what I was expecting.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Big hundo install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two guys came to install my new 100in TV. After the team finished wall mounting it, they showed me some of the TVs quality features.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad TV install Effective n Efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Work once the crew arrived. Fast Efficient Set up Under 30min. Very Productive n Professional

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Best Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents that installed out TV's were prompt, professional and went above and beyond. Not only did they install our preexisting TV's but connected them to the internet and helped install sound bars that we already had.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Very Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did it very fast. I was shocked and the did an amazing job and ran through everything with me.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Bravo!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy's experienced installers were on-time and knew exactly how to mount and connect everything for my 75-inch TV. In my case they mounted the TV above our fireplace. They programed the TV and explained everything for basic operation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV INSTALL

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BEST SERVICE I EVER HAD. THEY WERE VERY PROFESSIONAL. CLEAN UP AND TOOK AWAY EVERYTHING.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer was excellent and gave instructions and answered any questions we had.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    TV Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Another perfect TV install (TV, sound bar, brackets) for a Samsung in the master bedroom. Knowledgeable and polite tech guys!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Amazing Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent that mounted my TV was extremely professional and considerate. For COVID precautions, they had shoe covers that they put on/off when the entered and left my house. He also wore a mask the entire time. Would definitely use this service again.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Thank you for the professional installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was pleasant, efficient and knowledgeable. One reason we purchased from Best Buy was their installation option and we were not disappointed.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great big screen mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the wall installation was great It was done fast and professionally. Unfortunately the sound bar could not be used and we will have to purchase another sound bar

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers mounted my 75 inch tv, cleaned all the packaging, showed me how to use everything and connected our Netflix and Hulu so we didn't have to.

    I would recommend this to a friend
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